Give it a try for sure! newly installed the app but worked good for my business. Reaching out to 100s of customers, could even group them to receive only a set of messages. Notifications are instant, being the owner you will be notified too. Managing admin is easy plus so far support has been ideal. Surely, will recommend this to a lot of people looking for a similar app.

I am giving 2 stars mainly due to the poor support. I sent a couple of queries but never got a response. On Shopify, many free apps give wonderful support and this is a paid one. Another review says the pricing of SMS alerts is very high. That is true. Here are the specific details where the app, and the support is lacking:

1. The option to customise alerts does not specify in advance that there would be a 5 USD charge for each custom template. Later when the app owner approves the custom text, they demand a fee to activate it.
2. For one shipping update, the alert did not go. I asked support and they never replied. Later I figured it out myself. For the SMS alert to go on shipping creation, I have to tick the option of "send a mail to the customer" on Shopify. If I do not select that option, SMS Alerts does not send the SMS.
3. I have found a much better and cheaper alternative on Shopify. Its called SMS Notifications. They give much better service and charge 30 USD for 5000 messages. I have removed SMS Alerts and signed up for SMS Notifications.

Worst experience , Never Download it.

Oh my god , after using this app for the 6 months , I realised that these people are just looting us , we use approx 700 sms per day , normal maket price is around 15 paise per sms , whereas these people are charging about to 80 paise per sms , approx 6 Times .