- Instant SMS alerts to Indian customers with order related information even on DND activated numbers
- No need to set up a SMS gateway. Just install and use.
- Send bulk Promotional SMS to Indian customers.
Pricing
- 150 SMS Credits - $5
- 700 SMS Credits - $10
- 2,000 SMS Credits - $25
- 6,000 SMS Credits - $70
- 9,000 SMS Credits - $100
- 30,000 SMS Credits - $300
SMS Alerts allows you to quickly notify the customer through text messages with important order related information from right within Shopify. The app eliminates the need to use complicated SMS gateways or phone and allows you to send messages almost instantly.
Ready-made message templates for order confirmation, shipment creation, and order cancellation with an option to create custom templates as per your business needs. Get delivery status of every message sent through the app.Intelligent SMS reporting tools present detailed report of SMS sent by Event and Delivery Status. Built-in tools to search for messages using various filters such as order number and cell phone number.Graphical reports option to get an overview of day’s and week’s messaging activity.
SMS Alerts also allows you to send Promotional SMS for marketing. This app gives you freedom of targeting audience as per your marketing strategy. Scheduling messages for a particular date and time helps you plan ahead of time. Keep track of all the campaigns with options for checking details of every SMS sent. Get detailed report of every campaign via email.
Helps save on messaging costs. The built-in intelligent filters allow you send messages to selected customers thereby giving you complete control on messaging and cut down on messaging costs. Multiple pricing options available starting from $5 per month.
SMS Alerts India reviews
I am giving 2 stars mainly due to the poor support. I sent a couple of queries but never got a response. On Shopify, many free apps give wonderful support and this is a paid one. Another review says the pricing of SMS alerts is very high. That is true. Here are the specific details where the app, and the support is lacking:
1. The option to customise alerts does not specify in advance that there would be a 5 USD charge for each custom template. Later when the app owner approves the custom text, they demand a fee to activate it.
2. For one shipping update, the alert did not go. I asked support and they never replied. Later I figured it out myself. For the SMS alert to go on shipping creation, I have to tick the option of "send a mail to the customer" on Shopify. If I do not select that option, SMS Alerts does not send the SMS.
3. I have found a much better and cheaper alternative on Shopify. Its called SMS Notifications. They give much better service and charge 30 USD for 5000 messages. I have removed SMS Alerts and signed up for SMS Notifications.
Worst experience , Never Download it.
Oh my god , after using this app for the 6 months , I realised that these people are just looting us , we use approx 700 sms per day , normal maket price is around 15 paise per sms , whereas these people are charging about to 80 paise per sms , approx 6 Times .
Great App, nice & simple to use.
This app is very user-friendly & simple to use. Sending SMS to all our clients and updates has never been so easy. Loved the whole experience.
Awesome app. Exactly what I was looking for my mobile app on Shopify. Helped improve conversions since installing the app.
A must app for those having e-stores. It has worked wonders for me. It has simplified the task of updating customers about their order. I have noticed less enquiries about orders after using SMS Alerts app. I now have complete information of the SMS sent every day and the best part is my customers are happy and satisfied.
The app doesn't work as intended & there are some one-time hidden charges associated with the app for basic features such as creating a custom text message template. The app should be improved before it is launched publicly.
