SocialChat‑Live Video Shopping

SocialChat‑Live Video Shopping

by OnSocialChat: Engage your customers

Live shopping experiences for retailers

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Supercharge Engagement

Livestream and chat with your customers on your own website. Drop exclusive discount codes and checkout links to drive purchases.

Rich User & Event Analytics

Capture details on users who buy, like, comment on products during the live events, and deliver customized email outreach / ad retargeting

Easy Instant Setup

Live events & recordings with a few clicks. Optimized for mobile/ desktop. Livestream event page automatically published to your storefront.


About SocialChat‑Live Video Shopping

With Social Chat, you own your audience on your site: build your community, engage and eventually convert them to customers.

On Instagram or other social networks, while you can build a community, you'll never own your audience or control your brand.

Capture data on users who buy, like, comment on products during live events.

Use this data to deliver customized email outreach after the event; create audiences for ads and use the content for retargeting users across channels.

1-click installation for Shopify stores.

Seamless integration with your shopping cart, product feed and images. Users can checkout directly from livestreams, no engineering effort required.

Engage your customers in real-time by providing suggestions and recommendations as they shop.

Instead of browsing a static catalog or product detail page, where users often abandon, Social Chat allows you to interact with customers as if they are shopping in-store. Customers can also interact with your brand and other shoppers in real-time by asking and answering questions.

Key features

  • Engagement tools: Allow customers to like, comment and ask questions about your product during your livestreams.
  • Social proof: Customers can see others adding products to cart and making purchases during your livestreams. Recordings can be shared as UGC testimonials after each event.
  • 1-click installation for Shopify stores. Seamless integration with your product feed and images. Create and launch an event within minutes.
  • Omni-channel integration: Events are hosted on your Shopify store and can be easily shared with your customers and streamed via mobile/desktop
  • Robust customer and event analytics: Our app provides extensive user engagement analytics from past events. Capture details on users who buy, like, comment on products during the live events, and deliver customized email outreach after the event

100% Free

No payment is required during our launch phase. Try us out and give us feedback!

Email hello@onsocialchat.com to set up a quick demo call!

See the app in action

Explore how the app works in an example store.

View example store

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Support

Free

Free to install

Install our app and try us out!

  • 20 concurrent viewers
  • 5 live events
  • 10GB storage for past events
  • 100 email invites
  • Full event & user analytics
  • 1 team member
  • Email Support

Starter

$19/month

Supercharge engagement

  • 100 concurrent viewers
  • 20 live events
  • 50GB storage for past events
  • 1000 email invites
  • Event & user analytics
  • 3 team members
  • Email Support

Professional

$59/month

For the professionals. Need more? Enterprise plans available. Email hello@onsocialchat.com

  • 300 concurrent viewers
  • 100 live events
  • 100GB storage for past events
  • 100K email invites
  • Event & user analytics
  • 10 team members
  • Email & Chat

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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