SocialChat‑Live Video Shopping

With Social Chat, you own your audience on your site: build your community, engage and eventually convert them to customers.

On Instagram or other social networks, while you can build a community, you'll never own your audience or control your brand.

Capture data on users who buy, like, comment on products during live events.

Use this data to deliver customized email outreach after the event; create audiences for ads and use the content for retargeting users across channels.

1-click installation for Shopify stores.

Seamless integration with your shopping cart, product feed and images. Users can checkout directly from livestreams, no engineering effort required.

Engage your customers in real-time by providing suggestions and recommendations as they shop.

Instead of browsing a static catalog or product detail page, where users often abandon, Social Chat allows you to interact with customers as if they are shopping in-store. Customers can also interact with your brand and other shoppers in real-time by asking and answering questions.

Key features

• Engagement tools: Allow customers to like, comment and ask questions about your product during your livestreams.
• Social proof: Customers can see others adding products to cart and making purchases during your livestreams. Recordings can be shared as UGC testimonials after each event.
• 1-click installation for Shopify stores. Seamless integration with your product feed and images. Create and launch an event within minutes.
• Omni-channel integration: Events are hosted on your Shopify store and can be easily shared with your customers and streamed via mobile/desktop
• Robust customer and event analytics: Our app provides extensive user engagement analytics from past events. Capture details on users who buy, like, comment on products during the live events, and deliver customized email outreach after the event