Sonic ‑ Trax , 5 reviews

Overall rating
Counts per rating level
  • 20% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 20% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
May 4, 2024

Very Bad service, no one replies, app doesn't work properly either doesn't print bookings, on asking for support they say we don't have any app

About 2 months using the app
March 9, 2024

Its not about Trax Shopify App but the whole process of TRAX team.

Not satisfied with Salesperson & delivery person. I have opened COD account & requested flyers, 3 days and I have not received my flyers, my 2 orders delayed because of this. support ask to send email to and no response from them as well

Blow Shop
3 days using the app
January 25, 2024

its good but you can't book some orders they get book several time on trax portal but don't get update on shopify

About 1 hour using the app
September 6, 2023

Trax Shopify App very Helpful but needs to be more improvement like app speed very low tracking page functionality also should be available in app and airways name changed to shipping label and print airways label load very slow I hope trax technical team focus to these points and update
16 days using the app
March 23, 2023

Plz add download labels button once labels are generated. so we can download labels from same page in 1 click. That will save a lot of time.

Dhanak Boutique
7 months using the app