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So far so good! We carry a lot of different brands of products with different options for the variants, so we needed an app that could filter based on tags. This one works perfectly, and we've had very positive feedback from our team and our customers. The backend setup interface is not immediately intuitive, but I was able to schedule a time to walk through the options with their team and clarify the options. Support has been great from the Sparq team- they are not in my time zone, but if I leave a message during the day they get back to me quickly. They've been super helpful in making small adjustments for me, and overall I'm very happy. Thank you!!
Hey Megan👋,
thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!
This app has revitalised my products and collections categories! Chris has been a joy to help me get set up and was there for me at my every beck and call! Can't thank them enough! My only regret is why I didn't find these guys sooner!
Hi Jay,
Thank you so much for all of your kind words. Feel free to contact us anytime.
Very satisfied, the team was very fast and friendly. they helped me solve the technical problems that I was not good at. Ayon was very professional and with a lot of knowledge in the field, congratulations
DCKBOARDSHORTS.COM
Honest opinion:
Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!
Hey Fernando,
Thank you so much for your honest review. We are constantly working towards improving our product as well as our support. Feel free to reachout to us for any help required.
Great app and great team to support you. I have used their collection filters and they look exactly as I expected!
Hi there,
We are really glad to know that we match your expectation. We are continuously working to go beyond your expectations. Thank you so much for your kind words. Best Wishes!
This app has been the easiest to set up out of all the product filtering programs I have used. The interface is simple and easy to navigate, but the best part of this app is the ongoing help from the staff. Chris and his team reply extremely quickly and are able to help me with all the design and technical elements that I have asked for help with in a very timely manner. Very impressed with the high level customer service that Sparq provides!
Hey Monique,
Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.
Super customer service, super app!
They met all my requests and tailored the filters according to my needs.
The filters are amazing both on mobile and desktop and I'm 100% satisfied!
Really a great product and supreme service.
Well what can I say, this app works wonderfully on our site and the support team behind it are excellent. Their response is quick and they can't do enough for you. We wanted something doing that the app didn't do and they accommodated us in a very timely manner.
I can't recommend Sparq enough. 5 stars from us, thank you to the whole team.
Works like a charm with an amazing fast support team! My clients find their wines faster and better! Thx JL from HermanWines.com
Thank you for your review, the team really appreciates you taking out time for this. Thanks for using Sparq and hope you ❤️ the app!
The app looks fabulous on my store, and the feedback from customers on how it impacts their user experience is great. It is much slicker than I was hoping for, and the support is helpful and responsive too.
Hey Sorrel🖐️,
Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.