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Springbot

Springbot

Developed by Springbot

36 reviews
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Price: From $299.00 / month More info
  • Integrate your marketing tools, content, & store data
  • Analyze revenue & ROI attribution by marketing channel
  • Grow & optimize your marketing by taking smarter, data-driven actions

Springbot enables small- to medium-size retailers to take full advantage of even the most complex marketing data. We do it by delivering marketing automation and analytics in one dynamic platform, eliminating the need for separate tools and making the overwhelming task of running and tracking multi-channel marketing campaigns ridiculously simple. Then Springbot does something unique; we offer data-driven marketing recommendations that give you the confidence to make smarter marketing decisions to help grow your revenue. That’s the true power of Springbot Data-driven eCommerce Marketing.

How Does Springbot Work?

Springbot provides advanced eCommerce marketing technology for small to medium- size retailers. We make the overwhelming task of running and tracking multi-channel marketing campaigns ridiculously simple, from e-mail and social marketing, to online ads, Amazon Marketplace and more. The key is Springbot’s integration with Shopify to deliver the power of data management, marketing automation and analytics. We then take that information and make data-driven marketing recommendations specifically tailored for your needs.

What does this look like for your store? Schedule a 30 minute demo with our eCommerce experts here!

Features

Automate

Triggered Emails

Set up one-and-done automation rules based on customer interactions to generate revenue from shoppers when they interact with your site. You can create, automatically send, and track the performance and revenue data for your triggered emails which include:


  • Abandoned Cart Emails - Encourage shoppers to return to your site to purchase items left in their cart.

  • Welcome Emails - Make a great first impression by welcoming new customers to your store family.

  • After-Purchase Emails - Encourage reviews and repeat business after purchases with timely messages

  • Anniversary Emails - Send this email annually to customers one year after their first purchase to encourage loyalty

  • Win-Back Emails - Entice customers who haven’t made a purchase in a while to return to your store

  • Behavioral Triggers - Target shoppers who haven’t opened previous emails with a custom message

Advanced Retargeting Insights

Run dynamic and static ads on the web, mobile, Facebook, and Instagram through your Springbot dashboard with the included AdRoll credit, and gain a deeper understanding of which ads are directly leading to sales with your Springbot’s AdRoll analytics.

Personalize

Customer Segments

Get to know your customer base with our pre-built customer segments -- including insights like gender, age, household information, location, and much more.

Custom Segments

Create your own customized customer segments to implement highly personalized marketing campaigns that fit the needs of your marketing campaigns.

RFM Segments

Ever wonder who your best customers are? Or which customers might be at risk for leaving? RFM segments lets you know who these key groups are, and more importantly, target them with specific messaging and offers.

Trackable Emails

Instead of sending email blasts to all of your customers, use your Springbot Customer Segments to personalize your email marketing (which leads to higher conversion rates!).

Social

Social Hub

Gain more control over the content, timing, and reporting of every action you take across your social channels. Social Hub includes:


  • Mobile Access - Post to social on the go and even access your reporting.

  • Social Recommendations - Use our Idea Hub for recommendations and templates for what to post and when.

  • Powerful Analytics - Find out how each social channel is performing, and drill down deeper to determine conversions, ROI, and more.

  • Calendar - Quickly schedule all of your social posts from Springbot for the day, week, or month and get recommendations for content to post based on your store’s data.

Shoppable Instagram

Easily transform your Instagram account into a social storefront that drives social engagement and sales. Create a shoppable landing page to add to your profile’s bio section with your images and featured products to reduce the amount of steps to checkout from Instagram.

Trackable Links

View the performance of links you share through email, social, web, mobile, blogs and more by creating trackable links from your Springbot dashboard. We’ll also automatically make all links trackable in the email campaigns and social posts you create through Springbot.

Analyze

Revenue and ROI Tracking

View exactly how much traffic, conversions, and revenue are generated from your marketing campaigns and the marketing actions you take.

Product Conversion Reports

Track the performance of every product in your store’s catalog based on views, sales, abandoned carts, conversions and more.

Marketing Channel Reports

See how each marketing channel (email, social, online, retargeting, etc.) is performing in real-time.

Promo Codes

Promo Code feature removes the manual process of pulling coupon code data and calculating the value of each promo code. Merchants can generate a Promo Codes report to monitor and track the performance of codes using five key metrics: total revenue, orders generated, cost to marketers, average order value, and return on investment.

Unique Coupon Codes

Take your discount strategy one step further by adding and tracking unique coupon codes through Springbot. Upload a list of bulk discount codes generated in the backend of your store and we’ll pull a Unique Coupon Code into each of the triggered emails you choose.

Amazon

Amazon Essential

With Amazon Essential by Springbot, you can list, sell, and track your products on Amazon using real-time inventory and shipping information.

Match, Publish, & Optimize

Within your Springbot Dashboard, choose the products you want to sell on Amazon and quickly match them to existing listings on Amazon to save time on listing creation. Review and edit your listed Amazon products with reports on total orders, total revenue, total units sold and the status of the winning “Amazon Buy Now” products.

Order & Ship Sync

Springbot will auto sync your Amazon inventory with your store’s inventory for streamlined logistics. Following the purchase, shipping and tracking information is automatically synced with Amazon to keep consumers abreast on the status of their orders.

Marketing Recommendations

Our dashboard addresses many eCommerce problem areas you might be facing by integrating your marketing channels directly into our platform, leveraging your data in real-time, and monitoring marketing actions.

It then probes your data (customer, product, purchase, social, etc) for hidden insights so the springbots (your very own army of marketing robots) can help you understand not just the revenue generated but actually who purchased and what they purchased so we can automate the recommendations of what marketing actions you should take next.

Service and Support from Springbot


  • Plug-in activation

  • Onboarding and training

  • Daily activity reports

  • Continued support


  • Overall Benefits:


    • Integrates all of your multichannel marketing tools into a single dashboard

    • Automate marketing actions through triggered emails, scheduled social postings, and more

    • Understand the ROI of your marketing through customer demographics, purchase behavior, and marketing channel revenue attribution

    • Receive tailored marketing recommendations from the springbots on SEO, email optimization, social media, and other areas of your marketing strategy

    • Schedule 5 types of triggered emails to automatically send to customers and generate revenue, and add Springbot's Unique Coupon Codes to encourage more sales
    • Ready to see Springbot in action? Schedule a 30 minute demo with our eCommerce experts here!

Springbot reviews

36 reviews
  1. 5 stars (21 reviews)
  2. 4 stars (7 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (1 review)
  5. 1 star (5 reviews)

We have been using springbot for over a year and can't say enough about it - it's a great tool to gain insights into your customer base and pull data against all your marketing initiatives - all in one dashboard. Complex in it's functionality with complete user ease. We do a lot of influencer marketing and their trackable links was vital to understanding which partnerships drove return. In addition to being a great tool, the team at Springbot is outstanding. From the on-boarding period all the way through to when we transitioned to your account manager - they gave relevant insights into our industry and were always willing to work to find the best solution for our needs. If you're feeling over-whelmed with pulling data from different platforms and want to get a better handle on your overall marketing activity and ROI - Springbot is a wonderful resource.

posted

If you're looking to offload your email marketing and Facebook advertising for your store, Springbot is a great solution for only a few hundred dollars a month. Great customer service and marketing consulting as well!

posted

It has been so wonderful working with Springbot. We have weekly calls with Tara so we can stay on track with our ad success, budget, and new marketing campaigns. Tara and the Springbot team are extremely patient, helpful, and always willing to provide full explanations of everything they implement. We've seen our sales increase significantly with Springbot. Definitely recommend.

posted

After initially being highly sceptical and nervous about letting Springbot 'harvest' our data, I've had a really great experience with Springbot. Having training sessions every week with Darby allowed me time to get to grips with each new section we'd gone through the previous week and I'm now set up with my account manager, Rachel. We've already seen returns on the adroll and triggered emails and I look forward to continuing the upward trajectory. Darby has always been incredibly helpful in adapting the service to our needs and not pushing sales for added extras that aren't relevant to our business. It's allowed me to asses all our marketing capabilities in one place in a way that is easy to understand and let's me build much more of a marketing base and ground plan. Thanks Springbot!

posted

I really like the centralized dashboard for multi-channel marketing execution and also for data analysis. Training was thorough and support is responsive and helpful. We have seen a solid ROI with re targeting and email campaigns.

posted

We have been extremely happy with Springbot. They have excellent customer service and go above and beyond to answer all of our questions with just a call or email away. We feel they’ve helped us manage all our marketing in one place and the analytics are easy to understand. We’ve seen our sales increase first hand and are so happy with the results!

posted

So far the experience has been great! Carter and Joe were a great sales team! They answered all of our questions, and took the time to get to understand our company. Looking forward to the experience of working the rest of our SpringBot Team!

posted

I had a very positive experience with Springbot. Their dashboard keeps of all your channels organized in one place. It's very convenient for any ecommerce business. Their support staff is always ready to jump on a call with you.

Learning their software is made easy through walkthrough tutorials. Special shoutout to Erin and Kyle for always being so great to work with!

posted

We've been using Springbot since the summer and we've had nothing but fantastic results! Our sales have skyrocketed with their automated emails and the reports they provide are very helpful in knowing which of our products to promote and which ones to put on sale. They do a good job of getting you set up and on your way, but Springbot will only be successful for you if YOU make it successful. The tools are there, but you have to be willing to put in the effort to make it work and when you do, the sales will start rolling in!

posted

So we've been using Springbot for about 3 months now. I'm super happy with them and the data they collect. Their service has so many features and benefits. I won't go into the details of what they offer, you can read up on that elsewhere. There are a few things that I think they can improve upon. They aren't deal breakers, and I've found work arounds for them:

• They don't have an app so you need to post from a desktop.
• Facebook Social hub only allows 1 image at a time per post.
• Doesn't autofill Hashtags like IG
• Will not simultaneously post on IG and Facebook.
• Image size must be 3mb or less which ads time on my end because I have to resize images.
• Some of the data can be funky at times such as abandoned cart info.

What you should know is that their customer service is on point. I completed the on-boarding process with Ben. He was patient and helped me learn the interface quickly. We had weekly calls where he answered all my questions, and helped me get everything set up. After my first month I was assigned to Andrew. He's been super helpful giving me marketing ideas and helping me maximize my ROI using their service. I get responses to my emails in a timely fashion. I've been really happy with his suggestions, and he always makes himself available when I have a question or want to set up a meeting to discuss future actions. My Facebook acct. manager is Nichole. She's also been super helpful, answering my emails after hours, giving me suggestions and really helping me maximize my sponsored facebook posts. This was something that I was doing on my own before Springbot, and she's really helped bring it to the next lever. She sends me weekly reports allowing me to see what works and what doesn't.

The best way I can describe Springbot is: It's like having my own mini-marketing team helping me reach my customer base and make the most of my time. As a small business owner, It can be hard to find the time to fine tune this part of the business, but as we all know its very important to do so. The team at Springbot helps me do just that!

posted
Get
From $299.00 / month

No contracts. Monthly pricing.

Springbot’s pricing is based on the number of contacts you have in your Shopify online store and newsletter. We have pricing that starts at $299 per month.

Support & Sales

Springbot
404-487-0041
marketing@springbot.com
springbot.com
Get Support

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