Reviews (80)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 25, 2024

We've been using Spur for our WhatsApp and Social Media automation, and it has truly streamlined our customer communication. The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business. The support team is also responsive and helpful whenever we need assistance.

Highly recommend Spur to any business looking to enhance their customer interactions!

NICKRON INDIA
India
5 months using the app
November 26, 2024

After trying so many api providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues. I am really very impressed with their services. Special thanks to Mr. Royal for prompt reply and support.

Highly recommend for all startups and e commerce business.

Keep it up.

Style N Flaunt
India
7 months using the app
November 30, 2024

The app doesn't work as promised - the flows keep giving errors every second day. Its extremely unreliable and unstable.

The worst part is when you reach out to their support - they don't respond for multiple days and the issues remain open forever.

When they respond, they give you a timeline which is never adhered.

Extremely unprofessional attitude by the team and a very poor product - not recommended at all.

LetsDressUp
India
Almost 2 years using the app
Spur replied December 6, 2024

Hey Aditya, we're really for this experience

1. All the flow failing issues were fixed on our call at 1:30 PM, Monday, 2nd December 2024.

2. The Facebook automation not working issue you faced on 4th December was actually a Meta bug: https://developers.facebook.com/support/bugs/1279188616611168/

As soon as the bug was fixed, we retried all the failed executions to avoid any revenue loss from Facebook automations.

3. A summary of all the issues and respective resolutions also has been mailed to you

If you're still facing any issues, feel free to reach out anytime, and we'll get it resolved ASAP!

November 29, 2024

Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze.

Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!

banjaratrail
India
2 months using the app
December 4, 2024

Loving the Spur app! It has made the automation process so much smoother. Great customer service.

Highly recommend!!

POSE
India
6 months using the app
November 28, 2024

The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine! They are very responsive and SPUR team is open for any future improvements. They have the whole automation section with pre-made ready to deploy automations, broadcasts works perfect and they have plenty of other marketing tools worth to try.

Exofin Titanium
Poland
2 days using the app
December 3, 2024

Spur's WhatsApp API has revolutionized the way we interact with our customers. The platform's intuitive Workflows feature is a standout, allowing us to automate complex processes seamlessly. This has significantly streamlined our operations, reducing manual effort and increasing efficiency.

The API's reliability and robust performance have been instrumental in boosting our business. We've experienced a surge in customer engagement and conversions since implementing Spur. The ability to send personalized messages and timely notifications has strengthened our brand reputation and fostered stronger customer relationships.

We highly recommend Spur WhatsApp API to businesses of all sizes. It's a powerful tool that can help you achieve your business goals.

Smart Deals World
India
9 days using the app
August 31, 2024

SPUR is more transparent to show when the message is delivered or not delivered. Their smart try options helps you periodically retry the failed messages on Abadoned Cart.

Team is approchable for any query. Spur as a tooll is easy to go to places for templates or flow configuration. It will take few days to understand. Once things are set, there is no turning back.

Revenue is up by atleast 15% on Gross Sales after SPUR is on board as whatsapp automation partner.

Tool is very neat to access.

P&S Company
India
4 months using the app
September 2, 2024

Spur is a really innovative platform—easy to use and with very useful features for D2C brands, such as simulcasting on the website and their Auto DM feature, which is very beneficial for a D2C brand. Additionally, Spur is very supportive. Royal, the founder, is always available to resolve issues or cross-check the setup. It's been a great experience, and we actually made a good number of sales during our live sessions.

Libas
India
About 1 month using the app
October 24, 2024

really helpful app, good chat support easy to use

misree
India
7 days using the app