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I had tried several API solutions before Spur. Their support team is by far the best. Responsive, knowledgeable enough to understand the problem statement and very detailed. I have been so impressed and happy to have finally found the perfect provider
Thank you so much for the kind words! We’re really glad you found us after trying out other options. It means a lot to hear that our support team made a real difference for you; we’ll be right here if you ever need anything else!
Spur has been a game-changer for my Shopify store’s WhatsApp automation. I faced a few challenges with the automation flows in the beginning, but their support team has been phenomenal — every ticket I raised was resolved quickly and with genuine attention. The app is powerful, easy to use, and backed by a team that truly cares. Highly recommended for anyone looking to boost conversions and reduce COD RTOs with WhatsApp!
Thank you so much for this! We know getting automation just right can take a bit of back and forth, so we’re really glad we could help you sort things out quickly. Always here if you need us, and happy to hear Spur’s been making a real difference for your store!
Review for Spur WhatsApp Team
We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!
Thanks a ton for the wonderful feedback! It’s great to hear that the setup felt smooth and hassle-free for you, that’s exactly what we aim for. We’re always just a message away if you need anything, and we’re so glad you’d recommend us!
We've been using Spur for our WhatsApp and Social Media automation, and it has truly streamlined our customer communication. The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business. The support team is also responsive and helpful whenever we need assistance.
Highly recommend Spur to any business looking to enhance their customer interactions!
Thanks so much for the kind words! It’s great to hear Spur has helped you simplify customer comms and save time; that’s exactly what we built it for. And we’re always around if you need a hand with anything else!
After trying so many api providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues. I am really very impressed with their services. Special thanks to Mr. Royal for prompt reply and support.
Highly recommend for all startups and e commerce business.
Keep it up.
Really appreciate you saying that! Glad you found us after trying so many options; and we’ll make sure Royal sees your shoutout too. We’re here to keep things simple and support you every step of the way. Thanks again!!
The app doesn't work as promised - the flows keep giving errors every second day. Its extremely unreliable and unstable.
The worst part is when you reach out to their support - they don't respond for multiple days and the issues remain open forever.
When they respond, they give you a timeline which is never adhered.
Extremely unprofessional attitude by the team and a very poor product - not recommended at all.
Hey Aditya, we're really for this experience
1. All the flow failing issues were fixed on our call at 1:30 PM, Monday, 2nd December 2024.
2. The Facebook automation not working issue you faced on 4th December was actually a Meta bug: https://developers.facebook.com/support/bugs/1279188616611168/
As soon as the bug was fixed, we retried all the failed executions to avoid any revenue loss from Facebook automations.
3. A summary of all the issues and respective resolutions also has been mailed to you
If you're still facing any issues, feel free to reach out anytime, and we'll get it resolved ASAP!
Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze.
Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!
That’s amazing to hear! Thanks so much for the kind words. We’ve put a lot of thought into making things easy and smooth, so it means a lot that you noticed. Always here if you need anything!
The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.
SPUR is more transparent to show when the message is delivered or not delivered. Their smart try options helps you periodically retry the failed messages on Abadoned Cart.
Team is approchable for any query. Spur as a tooll is easy to go to places for templates or flow configuration. It will take few days to understand. Once things are set, there is no turning back.
Revenue is up by atleast 15% on Gross Sales after SPUR is on board as whatsapp automation partner.
Tool is very neat to access.
Spur is a really innovative platform—easy to use and with very useful features for D2C brands, such as simulcasting on the website and their Auto DM feature, which is very beneficial for a D2C brand. Additionally, Spur is very supportive. Royal, the founder, is always available to resolve issues or cross-check the setup. It's been a great experience, and we actually made a good number of sales during our live sessions.