Reviews (134)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly value this app for its effective subscription management, enhancing customer retention and satisfaction. They appreciate the robust analytics, flexible subscription options, and intuitive interface. Features like A/B testing and churn identification are also praised. The support team is noted for being responsive and helpful, and merchants are pleased with the smooth onboarding and continuous feature updates, which support business growth.

December 4, 2025

"Hands down, this was the best onboarding experience I have ever had. The platform itself is incredibly intuitive and easy to use, which made the implementation process fast and seamless.

But the real highlight was Tom Ryan, who was absolutely sensational throughout the entire process. His support, guidance, and strategic insights were invaluable to our launch. It’s rare to find this level of partnership and care in the tech space. Highly recommend!"

Tabs
United States
5 months using the app
December 13, 2025

Switched from loop to Stay AI and the migration process was fantastic. Olivia was amazing, very helpful answered any and all questions. Made it a very easy and non-stressful switch. As of the platform I am looking forward to many great things, stays service is top notch and they really care about your success and that you get the most out of their platform! Highly recommended...

Fresh Mouth Club
United States
About 2 months using the app
October 1, 2025

Our CSM Karl has been great to work with, very responsive and willing to go above and beyond to troubleshoot issues. Our set up team was also great, onboarding was smooth and the team was professional and personable.

Tend Prenatal
United States
11 months using the app
October 2, 2025

Stay is a great and easily integratable tool to add subscribe and save as an option to your store. On top, our CSM Morgan is a big asset: super responsive, understands the product super well and therefore provides valuable insights and support. Reccomend!

Sunset
United States
9 months using the app
November 4, 2025

HOLY WOW!! Could not be more impressed with an app than I am with Stay. The onboarding was a breeze and super speedy! Our point person was ON POINT and very dedicated to making our launch a success. We literally had dozens of people subscribe within the first week of going live. Stay has all the features we need. HIGHLY RECO.

LEXINGTON BAKES
United States
About 1 month using the app
October 31, 2025

Our onboarding experience has been fantastic from start to finish. Tom, our Onboarding Manager, is incredibly knowledgeable, responsive, and made the entire process effortless. Every question was answered quickly, and the setup required minimal effort on our part. It’s clear that he truly knows their product and cares about ensuring a smooth transition. Only just met our CSM Morgan, but we instantly hit it off, and I have great expectations for this partnership!

Everything went seamlessly, and we’re genuinely excited to see how this program grows and continues to evolve. Highly recommend this platform and team!

Doc's Diesel
United States
About 1 month using the app
October 1, 2025

We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!

Primal Harvest
United States
7 months using the app
October 8, 2025

I've had a great experience with Stay, top tier team. Our point of contact Karl has been amazing, as well as Sean on the engineering team, who has supported us for 2+ years now!

CareNatal
United States
Over 2 years using the app
October 20, 2025

The support team is genuinely amazing. Everything I have needed help on they have been amazing at providing the support. Truly amazing customer support. Sophie is great!

Easy Lunches
United States
9 months using the app
September 2, 2025

This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.

Dogfolk
United States
3 months using the app