Store Commander

Store Commander

Reviews (6)

Overall rating
3.8
Counts per rating level
  • 67% of ratings are 5 stars
    4
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 17% of ratings are 2 stars
    1
  • 17% of ratings are 1 stars
    1
Edited June 25, 2022

Completely overpriced with a steep learning curve. We spent a lot of time in letting the app import our products and collections and within a few minutes, it seems that the 100 free API calls were over! Their plans are confusing. I have no idea what they mean by an API call and how and why in populating one manual collection with 159 products, 100 API calls were consumed. There is no button which says "Sync" / "Export" / "Import" or similar so that you know what you are doing and to prevent these API calls from happening automatically in the background without your knowledge.

Farm Vibrance
India
About 4 hours using the app
Store Commander replied October 12, 2022

Hi Farm Vibrance,

We are sorry to hear about this first experience, but we have good news for you! The whole team thanks you for your comprehensive feedback. We used your comments to improve the App.
We have rebuilt the App with a new way of working, the speed increase is huge!

> Completely overpriced with a steep learning curve.
We changed the plans to fit the needs of Shopify merchants.

> We spent a lot of time in letting the app import our products and collections
The import process is now 5 times faster!

> and within a few minutes, it seems that the 100 free API calls were over! Their plans are confusing.
> I have no idea what they mean by an API call and how and why in populating one manual collection with 159 products, 100 API calls were consumed.
We renamed "API Calls" to "Credits" and 1 credit = 1 update (which can be for multiple changes).
For example, 1 credit is used to change the name, price and tags of 1 product.

> There is no button which says "Sync" / "Export" / "Import" or similar so that you know what you are doing and to prevent these API calls from happening automatically in the background without your knowledge.
We added a window to list the changes before you click on "Send updates". This way you can check the items you want to change before sending them to Shopify.
The cost of the credits is displayed at the top of the App.

We encourage you to reinstall the App. There is a free plan that allows you to test this new version.
We will be happy to add additional credits, please contact our support team for this.
I hope that all the work we have been doing lately will lead you to change your 2/5 rating.

Vincent
CEO

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