Reviews (76)

Overall rating
3.1
Counts per rating level
  • 30% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 26% of ratings are 1 stars
June 18, 2026

Customer imports aren't working, and the error is vague, with no guided action on what I need to do to fix it. I've tried the template and I've tried renaming the file to SquareCustomerDownload.csv, but no dice. I'm perplexed.

Root & Ritual
United States
About 2 hours using the app
June 12, 2026

It takes a minute to figure out. Still not exactly sure how I was able to pull it off. But very happy to see that it did.

Would have also liked for the data pull to already include the photos, so make sure you have them backed up somewhere

Back Rack Exclusive
Canada
1 day using the app
May 1, 2026

It didn't work. It transferred my products from eBay partially. It only transferred the titles. No images, descriptions, or prices. Pretty worthless since I have to manually insert everything.

Special Treasures Liquidation
United States
About 20 hours using the app
April 20, 2026

Videos and documentation indicate that there is an API for Square migration. There is not.
Import CSV doesn't grab inventory. I have to either completely reformat my CSV and skip the Square import entirely or go into thousands of items and configure details. Not at all what is advertised.

Twisted Stitch
United States
6 days using the app
March 3, 2026

It took quite a long time. I called your company for help, and the person I spoke with asked me a question I had to ask someone else the answer to, and I asked if she could hold, and she agreed. I came back on the line, and she hung up. I didn't appreciate that. It was very frustrating. I still don't have my Shopify up and running.

Nyloxin
United States
About 17 hours using the app
January 27, 2026

I had issues with the migration from Ebay where the system did not flag the product as "Physical Product" causing the store to show them as sold out. It took time and a chat with support to get it corrected. It also did not import the pictures, so I still had to manually put them in.

KGrubber's Sports Collectibles
United States
1 day using the app
December 24, 2025

This app won't import anything from square. I tried to import the products, customers, and orders. The error was the same for each. CSV headers don't match expected format for Square. I won't get those wasted hours back!

Class V Adventure Gear
United States
2 months using the app
December 12, 2025

It was very easy to do, however, I sell fabric and I can't seem to find out how to adjust the inventory or the weight for proper shipping charges. AI helped me find the answer but the directions are incorrect. There are no shipping options listed when I activate the individual fabrics. Not sure what to do now.

In Stitches Quilt Shop
United States
11 months using the app
November 21, 2025

Took a few attempts to get everything in and this saved loads of time. However, no pictures or descriptions were imported so I have to insert them manually (over 9000) which will take a month of Sundays.

My Store
United Kingdom
8 months using the app
October 23, 2025

It is a nice feature to have but it doesn't upload quantity or vendors which is very important to our store. So it is time consuming to go through everything and add that.

TEB Finery
United States
24 days using the app