Reviews (17)

Overall rating
2.9
Counts per rating level
  • 59% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 24% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
July 30, 2024

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Ms. Cole official
United States
12 months using the app
June 1, 2014

I can't say enough how much I like this app. Extremely easy to use and configure. In our first 24 hours we have had over 100 hits to our store because of this app.


Elite1FitGear - Elite Apparel for the Elite Athlete

Elite1FitGear - Elite Apparel for the Elite Athlete
United States
Almost 2 years using the app
September 16, 2018

I LOVE our new Facebook Shop, it's really awesome! A must have if you want to improve your product discovery and increase your sales! They offer great support as well, every time I have a question I get a quick reply.
Great job team StoreYa!:-)

Nava Zahavi
United States
Over 5 years using the app
May 1, 2014

This is my second review but I really just want to say how awesome StoreYa is. Easy to install, great communication, they also KEEP THEIR WORD. humbird.eu

HumBird
Germany
About 2 months using the app
May 20, 2015

I hate FB, so I really had no idea how to create a store. This app did it with no muss or fuss, with some customization options as well. What more can you ask from a free app than to do what it says?

Focus Vapor
Canada
About 1 month using the app
August 22, 2016

I've installed it but am not using any of the paid stuff (yet) but finding some of the free stuff reasonably useful.

Pure Hearts International
United States
Over 2 years using the app
Edited May 8, 2019

I adore this app its so simple and makes setting up a store on facebook simple !!! It does cost to floss and for stores just starting out they do offer a free plan but when sales pick up believe i will upgrade!!! Great Job!!! Tie - Fly Clothing

Tie-Fly
United States
About 1 year using the app
June 21, 2017

GREAT Facebook shop app! Thanks guys for creating such a great app.
These are a few of the benefits I found:

- It takes a couple of minutes to install it.
- The themes they offer look great.
- The premium plan comes with a group deal app which helps me sell more products via FB.
- Works amazing on desktop and mobile
- Support is fast and friendly.

I definitely recommend you to give it a try!

Fidget Stop
Israel
3 months using the app
November 3, 2019

Hoped this app would create a facebook shop. It did... non working shop. When asked why, I understood the current code does not support menus. So I had a shop no one could buy from. Feels half baked and not fully transparent. Not happy.

BeWishedGifts
United States
About 1 month using the app
StoreYa replied November 4, 2019

Every Facebook store comes with a navigation menu.
We display all the collections you have on your site.
If you have special requirements, feel free to contact me directly at Emma@storeya.com I'll do my best to assist.

Edited May 8, 2018

I have tried these guys multiple times, over a period of 2 years, with each attempt hoping that they had fixed their issues. And in each case, I have cancelled for the same reasons:

1) The cost is not worth the revenue generated
2) They send you reports each week, but those reports only show you your OVERALL Shopify Sales, and (even after many requests) do not break out the STOREYA specific sales so that you can see if it was worth it.
3) When I complain about this, they send me a private email pointing out that STOREYA made me so many sales!!! But there is no UTM data to back it up. In this last instance, they claimed responsibility for 13 sales over a period of 2 weeks. But when I pulled all of those orders for the 2 week period, only 4 had the UTM data attached to back up the storeya referral.

UPDATE: 05/08/18
I have received multiple emails from Storeya now about this review, begging me to take it down and that the attributed sale are correct. When I told them they were wrong, I finally received this today:

"Upon further evaluation of your account, one of the sales was tracked multiple times. Reviewing the Google Conversion Code on your site, we see that it was not tracking correctly and counted one conversion multiple times. I apologize for the inconvenience that this occurred. That implementation is not controlled on our end."

Having said that, they still haven't offered to make it right...just begging me to take the review down.

Titanparacord
United States
29 days using the app