Stylo: AI in Zendesk

Stylo: AI in Zendesk

Pricing
Free
Rating
4.6 (12)
Developer
Stylo

Stylo enhances your Zendesk ticket responses with the power of AI.

A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.

A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly. more
  • Automatically solve Zendesk tickets with the power of AI
  • Automatic translation from and to any language
  • Works with all Shopify plans, no add-ons required
  • Can answer any question found in your Zendesk Help Center
  • Brand, tone, and language settings ensure consistent messaging

Languages

English

Works with

  • Zendesk

Categories

Reviews (12)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 20, 2024

Not free fraudulent

stores directory
Saudi Arabia
13 minutes using the app
Stylo replied May 14, 2024

Unfortunately, for an app to not be gated by entering in a credit card for a trial, it *must* be listed as free. We are very transparent about our pricing on the app listing page and at our website at askstylo.com/pricing.

March 10, 2024

Stylo is amazing! We have a global support team and the language translation has been HUGE for us because it has a more natural tone than any other language translation tool we've used. We started using it just for translation but have started to use it to actually write the whole answer more and more. It's a great company that's always been super responsive to questions and product feedback and it's so much less expensive than anything else we looked at. Keep up the great work guys

TGCompany
Germany
5 days using the app
March 5, 2024

It's like having chatGPT built into your Zendesk tickets. Saves us a ton of time and it has definitely improved our writing. Was surprised to see that it can answer a very wide range of questions, not just shopify details.

the pet accessory shop
United Kingdom
4 days using the app
March 8, 2024

Stylo has worked really well for my team. It's not perfect but it's much better than anything else we tried, including Zendesk AI. I've seen substantial improvements in the product every week and the responses have gotten better and better as we've used it more, so I'm eager to see where they take it this year.

Trendy Style Maven
United States
3 days using the app
February 22, 2024

Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.
With good super easy setup and team has been great to work with.

Disco Sundays
United States
3 days using the app

Support

App support provided by Stylo.

Or visit their support portal

Developer

Stylo

Chelsea, MI, US

Launched

February 14, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders, discounts, Online Store

  • View customers

    Customer data

  • View products

    Inventory, products, product listings, or collections

  • View orders

    All order details for the last 60 days, order fulfillments, shipping information, returns, or order edits

  • View and Sync Discounts

    Discount codes and promotions

  • View your Online Store

    Checkout page

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