Reviews (110)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating subscription services into Shopify stores, highlighting its cost-effectiveness and user-friendly interface. It offers extensive customization, including customer portals and collection-level subscriptions with adjustable delivery schedules. The app is noted for its reliable performance and seamless Shopify integration. Customer support is particularly praised for its responsiveness and effectiveness in resolving issues.

November 24, 2024

This app is amazing. Not only is it above and beyond, but it’s free??? thank god. It's better than the paid ones!! On top of that, there was a slight design question I had, and the team went in and fixed it perfectly for me immediately. No headache whatsoever. So happy with this app and team.

Mortals
United States
29 days using the app
November 19, 2024

Loving the app + Super Subscriptions support service has been amazing! Extremely responsive and helpful so that we can make quick launch dates smoothly!!

ONE Napkin
United States
21 days using the app
October 17, 2024

I can not stress enough how incredible the tech support is with this App.
My shop needed a difficult software migration off a very antiquated subscription software. I am NOT a tech person and once Stefan realized this he jumped in to help! Prompt responses with meticulous attention to detail, almost as if he owned equity in my business! This App should be renamed Super Simple Subscriptions! Would absolutely recommend.

CareMore Nutrition
United States
15 days using the app
November 2, 2024

8.45pm on a Saturday night and Stephan is helping me set up my store. Best customer service I've ever received. Also has all the gizmos my customers need to adjust cancel postpone orders etc etc

ettiescandles
United Kingdom
11 days using the app
September 19, 2024

Stefan and the dev team worked quickly to help resolve a problem. They went above and beyond to help us get functionality in our store.

We are grateful for this awesome little app!

We just started, so there are no subscriptions yet, but we're glad to be able to offer it now to customers who have asked in the past.

Country Life Natural Foods
United States
22 days using the app
October 17, 2024

So far, so great! Stefan has been incredibly helpful with set up, questions, and more. I have tested almost every subscription app out there and Super Subscriptions has an incredible amount of features. I highly recommend testing it to see if its for you and dint hesitate to ask their support for help.

VINYL MOON
United States
7 days using the app
Edited October 1, 2024

Quality product, and quality people behind it.

Very much feels like a one-to-one conversation when dealing with Stefan, who is clearly interested in understanding the businesses he's working with so he's able to best advise how their app can help.

Update. Finished month 1 and have 5 subscriptions setup. Auto renewals have gone through without a hitch and the ability to move customers between tiers and payment dates is really easy! Love this app so far.

clubamity.co.uk
United Kingdom
About 1 month using the app
September 19, 2024

Great app, especially for a free app. Great response from the team when need. Highly recommend! It just does what its meant to do.

My Local Collective
Australia
About 2 months using the app
August 23, 2024

I am beyond impressed with the customer service at Super Subscriptions! I had an issue that needed resolving, and Stefan was absolutely amazing. He helped me out so quickly and made the entire process stress-free. It’s rare to find such responsive and efficient customer support these days, and I’m so glad I chose Super Subscriptions. Highly recommend!

Guilty Girl
United States
3 months using the app
October 23, 2024

This app is fantastic and works perfectly. Stefan from support helped me solve the single issue I had from my custom theme and he was superb. He even gave me a couple recommendations to make my cart flow even better. 10/10 app and support!

Hempsy
United States
15 days using the app