Reviews (110)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating subscription services into Shopify stores, highlighting its cost-effectiveness and user-friendly interface. It offers extensive customization, including customer portals and collection-level subscriptions with adjustable delivery schedules. The app is noted for its reliable performance and seamless Shopify integration. Customer support is particularly praised for its responsiveness and effectiveness in resolving issues.

June 7, 2024

I recently had a great experience with the Super Subscription app and their customer support team. I encountered an issue where my customer was seeing two different totals during checkout when using Shop Pay. Confused and unsure of how to resolve the problem, I reached out to Super Subscription for assistance.

Stefan, the customer support representative, was incredibly helpful and responsive. He quickly looked into the issue and provided a temporary solution for my customer, advising them to click on "Check out" first and then select Shop Pay from the checkout page. This workaround allowed the discount to show up correctly.

Although the issue seemed to be related to Shop Pay itself, Stefan went above and beyond by recommending that I contact Shopify's support team for further assistance, as they own Shop Pay. He even mentioned that he would keep an eye out for any additional information that could help resolve the issue.

Throughout our conversation, Stefan was friendly, knowledgeable, and genuinely interested in ensuring that my problem was addressed. His excellent customer service left a lasting impression on me.

Furthermore, I have to commend the Super Subscription app itself. It has been a fantastic addition to my Shopify store, and I couldn't be happier with its features and functionality.

I highly recommend the Super Subscription app to any Shopify store owner looking for a reliable and user-friendly subscription solution. The app, combined with their exceptional customer support, makes for a winning combination. Thank you, Super Subscription and Stefan, for your outstanding service!

Beutimi
United States
About 2 months using the app
Super Simple replied June 10, 2024

Thank you so much for your comprehensive and glowing review, Beutimi! We're thrilled to hear about your positive experience with our app and customer support.

Your kind words about Stefan’s dedication and the functionality of our app mean a lot to us. We're always here to support you and ensure that your experience with Super Subscriptions remains exceptional. Thank you for recommending our app to other Shopify store owners.

We wish you the best of luck with your elegant store and if you ever need further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help!

September 25, 2024

La meilleure application d'abonnement du marché

Algorigin
Switzerland
6 days using the app
August 27, 2024

Coole App! Einfach und funktioniert wie sie soll.
Super schneller Chat-Support auch zu später deutscher Stunde.

LITIAO
Germany
20 days using the app
September 17, 2024

great app, better than the other ones

Ecoternatives
United States
About 2 hours using the app
July 29, 2024

Super easy to set up. Lots of options for customization! Needed a little tech support and Stefan fixed the problem in a snap! Thank you for a great app!

tealeavz.com
United States
About 1 hour using the app
September 19, 2024

Le support de l'application est très à l'écoute, rapide et propose de bon conseils. Merci à l'équipe

Cercle de l'arbre
France
About 7 hours using the app
October 15, 2024

Não consigo entender como esses caras não cobram pelo App. Suporte sensacional, rápido, eficiente.
Melhor App de assinatura disparado aqui do Shopify!!

Grow Nutrition
Brazil
About 2 hours using the app
Edited October 9, 2024

Update!! - We have been using this for 6 months+ and updates have been coming in regularly. We have made several suggestions to improve the app and these have been welcomed and implemented as well as functionality updates that we never even thought of. The support for the App is amazing, fast, and always there when we need advice.. Superb is all we can say..

Works really well and is very well integrated.

We had some suggestion's with regards to formatting and styling which support amended for us on the fly on a Saturday morning!!

New features being implemented based on feedback, so will only get better. Very willing to listen to suggestions and assist - Stefan, keep up the great work.

Chelleon
United Kingdom
7 months using the app
October 8, 2024

Extremt bra app, speciellt när den är helt utan kostnad. Stort utbud av funktioner och trevlig, samt agerande kundtjänst.

ZooLyx
Sweden
4 days using the app
January 6, 2024

It is in the name of the app is super simple and has an effective user interface allowing you to change everything you need right there. When faced with a specific feature I needed to combine a preorder app with there's they had the feature out in a week or so. Great app, great customer service. Would recommend if needing a free subscription feature added to your site.

BUFF
United States
2 months using the app
Super Simple replied January 9, 2024

Thank you for your review! We were delighted to improve our application to fit your needs. We look forward to helping you grow your subscription business!