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so far, so good. I've only been using for a short time as of this review. The positive is that sumtracker support has been amazing. Ankit and team have been super friendly and responsive which is the most important thing for any company in my opinion. They currently nail the customer experience part of business. The app is also super easy to use and i was able to get up and running within just a few days. I've only had a couple small issues and bugs, but like i said, they've been super responsive and have fixes in the pipeline for any bugs/issues i find. The 4 star is because ive only been using for a short time and any small software company is going to have bugs/issue to work out. I'm sure this will turn into a 5 star as i have more time with the software. I look forward to continuing to use this application for my inventory needs.