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We're just getting started with this app, and so far it is exactly what we are looking for. However, I'm giving SuperCart 5-stars because the customer support has been incredible. Dan has been extremely helpful, thorough, and informative throughout the whole setup process, and we are looking forward to working with him and his team!
Dan went above and beyond. Not only did he solve my implementation issue, which was my fault. He also found and fixed a data definition issue in my cart unrelated to the app. That is integrity.
I'm also pleased with how easy it was to customize the design myself. I have very rudimentary knowledge when it comes to programming and coding so anything that allows me to avoid paying exorbitant fees for what should not be terribly difficult is awesome.
Highly recommended!
Used many other apps before this one. I decided on Supercart because the response from the moment you click on Add to cart to the appearance of the drawer is instantaneous. Nice, not overloaded visuals and there are all the necessary options for detailed customization. And also very pleased with customer service. The response to my suggestions or questions comes within 3 minutes, I have not seen this anywhere else.
Thank you for your amazing review and generous words! Your support encourages us to elevate Supercart to new heights and strive for excellence.
Whenever you need our help, please send a message and we'll get back to you as soon as possible.
Thank you!
Dan & Supercart Team
Amazing app and run but even better people. This app has been amazing for us and cannot thank you guys enough as it's brought so much business to us! Highly recommend!
Unbelievable customer service - Dan helped me configure everything in an hour, and answered all my questions! The cart now looks awesome and I'm set to upsell heaps of products. Great work guys!
Cette application a vraiment satisfait la plupart de mes besoins. Elle est conviviale, très complète, et bénéficie de mises à jour régulières !
L'équipe derrière, en particulier Dan, est vraiment compétente et incroyablement réactive, prête à vous assister jusqu'au bout.
Je n'ai rien de négatif à dire à propos de cette application ni de son équipe. Je la recommande vivement si vous cherchez une solution pour remplacer le panier de votre boutique.
needed the features that this app offered but they need to use ONLY the cart they offered, you can't use it with default shopify cart.
2. i have a few electronics products that required extended warranty but there is no option to choose warranty only if some SKU added to cart, it will offer to ALL products that it stupid.
i played around 10mins and deleted the app. also there is no chat in app , so nobody will help you asap.
Dear ILLIA Kostenko,
You are complaining about support but you didn't wrote anything to us so your target was just to discredit the app. When our merchants write to us, they get back directly from one of our app engineers ready to help them.
FYI, our merchants are generating a ROI of 1000x to 10000x just by using our cart features, but our cart is designed only for professionals who have an idea how to use it or know how to write an email to the support team.
There are certain limitations inside Shopify and the dynamic fee calculation is tricky as it must be calculated whenever the cart price changes. Having a whole cart with all these feature and functionality is far easier, faster and more stable, more performant and it can be integrated into multiple themes easier.
Our cart editor was created so we can create advanced cart design that match our customer brands, run A/B split testing, custom promotions, Purchase Protection upsells, or use custom designs while keeping everything lightweight and fast.
Playing with the app for 10 minutes free of charge just for fun is a clear intention to destroy our app reputation.
Great App! Many ways to increment avg ticket and increase margins. Their customer service can´t be beat! Simply the best team to work with, check their other app which I gladly (as a very satisfied user) recommend aswell!
Great support and tons of opportunities
Supercart is a perfect example of what an app should be. The app itself is well designed, and incredibly straightforward. Within minutes, we were able to inject two new revenue streams into our business with the potential for more. The ease of use is just mind blowing, as we ran into no functional issues. The app itself is only matched by their support team. Aside from receiving prompt and on topic support, they went above and beyond our specific questions. Dan and the team helped adapt the design of the cart to our particular implementation leading to a seamless UX. None of our questions went unanswered, in fact answers were faster than support we have received from other app designers. I cannot personally recommend this app enough, and would be shocked if other businesses did not feel an immediate impact after implementation. Dan and team will take care of you as well.