Reviews (35)
Refine
-
By rating
Dan has been very helpful getting everything setup for us and the app is running smoothly for us and our customers. We have had a great experience so far and they have gone above and beyond to help us.
Love the new features, the customer service is the best, highly recommended
We're just getting started with this app, and so far it is exactly what we are looking for. However, I'm giving SuperCart 5-stars because the customer support has been incredible. Dan has been extremely helpful, thorough, and informative throughout the whole setup process, and we are looking forward to working with him and his team!
Dan went above and beyond. Not only did he solve my implementation issue, which was my fault. He also found and fixed a data definition issue in my cart unrelated to the app. That is integrity.
I'm also pleased with how easy it was to customize the design myself. I have very rudimentary knowledge when it comes to programming and coding so anything that allows me to avoid paying exorbitant fees for what should not be terribly difficult is awesome.
Highly recommended!
Used many other apps before this one. I decided on Supercart because the response from the moment you click on Add to cart to the appearance of the drawer is instantaneous. Nice, not overloaded visuals and there are all the necessary options for detailed customization. And also very pleased with customer service. The response to my suggestions or questions comes within 3 minutes, I have not seen this anywhere else.
Thank you for your amazing review and generous words! Your support encourages us to elevate Supercart to new heights and strive for excellence.
Whenever you need our help, please send a message and we'll get back to you as soon as possible.
Thank you!
Dan & Supercart Team
Supercart is a perfect example of what an app should be. The app itself is well designed, and incredibly straightforward. Within minutes, we were able to inject two new revenue streams into our business with the potential for more. The ease of use is just mind blowing, as we ran into no functional issues. The app itself is only matched by their support team. Aside from receiving prompt and on topic support, they went above and beyond our specific questions. Dan and the team helped adapt the design of the cart to our particular implementation leading to a seamless UX. None of our questions went unanswered, in fact answers were faster than support we have received from other app designers. I cannot personally recommend this app enough, and would be shocked if other businesses did not feel an immediate impact after implementation. Dan and team will take care of you as well.
An app is only as good as the support behind it, and Dan does an amazing job of standing behind his product. He is fast to respond, friendly, knowledgable and thorough with his responses, he even helped us think of a few things we didn't think of on our own. The product itself met our needs perfectly, and we hope to see more apps from this team in the future.
Thank you very much for your splendid review! It really help us a lot. It keep us motivated to move forward, improve and evolve everything we do. Please write me at any time and I will get back to you in the shortest time to see how I can help.
Thank you very much again!
Dan
The conversion rate for the add-ons is phenomenal. I'm using Rush Processing and Order Insurance and about a third of customers are selecting one or both. Saves them emailing or calling to request rush service. Better for them and better for us :) Plus, Andrei's support is superb. Fast and friendly. I'll be recommending his Supercart app to my fellow shopify store owners.
A useful & practical app. We used it to add extended returns & gift packaging services for the holiday season. There are plenty of other services as well. The promos & bundles are also one-of-a-kind features to bundle & promote products in the cart.
Highly recommend this app to increase your average order value! This is an app that makes you money from day one. It's a no-brainer. And the team behind it, specifically Dan, is super responsive!