Fuzzy Surveys , 12 reviews

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 26, 2023

Es fácil la configuración, espero al público le sirva para que hagamos sus pedidos como ellos deseen.

Baby Mouse
Time spent using app: 6 minutes
February 21, 2023

The survey is excellent for collecting customer data however, it is lacking on the analytics side. It just lists each customer and their response. I would prefer the number who said this or the percentage who replied with that. I can't go through page after page of customer responses to tally. An update on this feature would be appreciated.

Turtle Central Gift Shop
United States
Time spent using app: About 1 year
February 3, 2023

love it! works great and gets us such insightful information so we can delivery more to our customers. 100% completion rate by our customers so far!

Issa Miracle
Time spent using app: 7 months
January 11, 2023

This app is super handy if you are wanting feedback from your customers. Its got multiple options for what layout you want your question to have. It lets you ask one question at a time, which can be a downside to some but I find it to be very helpful as then not only do you get clear, easy-to-see feedback to your question, but your also not presenting too many questions for your customers and not confusing yourself with multiple sets of answers. Highly recommend.

Naturally Healthy Pet
United Kingdom
Time spent using app: 9 months
April 5, 2022

It's a simple app that does the job perfectly for us. Easy to install and set up the survey. You can only do one survey at a time which suits most post-checkout survey needs.

United States
Time spent using app: 5 months
Promo.ai replied April 5, 2022

Thank you for giving Fuzzy Surveys a try and sharing your experience here.
We're happy you're loving it. In regards to only being able to run one survey at a time, we are looking into improving this so stay tuned.

Edited February 28, 2022

Really slow support, waiting to see if I can add an additional question since the app only allows 1 question to be asked at checkout. Will see if get a response soon and I will update the review too!

The Press Club
United States
Time spent using app: 1 day
Promo.ai replied March 6, 2022

Sorry for the delayed response, we're a small team and we were out of the office on Feb 27 when you send your support question.

At the moment it's only possible to add one question to a survey. We're looking at adding support for multiple questions in the future. In our initial testing we found that a single question lead to many more responses.

Hopefully this helps answer your question and we're sorry that it lead to a negative review.

We do our best to answer all questions as quickly as possible and we wish you the best of luck with your store.

February 17, 2022

This app is great. I've always wondered how did certain customers hear of my products and this app definitely helps. I love it and it's free. It's simple to set up and simple for customers to use.

Le Shea’s Essentials, LLC
United States
Time spent using app: 14 days
Promo.ai replied February 20, 2022

Thanks for the review! Great to hear you love the app and you're finding it useful :)

December 20, 2021

Fuzzy does exactly what it promises. Simple and easy to use. I wish we had installed this app sooner.

United States
Time spent using app: 13 days
December 10, 2021

So happy to see my customer responses!! I've only had Fuzzy Surveys for about a week, but already my clients are volunteering information that is extremely helpful to me

Bellini's Skin and Parfumerie
United States
Time spent using app: 3 months
October 23, 2021

This app is great! It worked exactly as I expected out of the box and was really easy to use and set up with the templates provided. They responded really quickly to my query as well.

Leroy & Co
Time spent using app: 6 months
Promo.ai replied October 24, 2021

Thank you so much for the kind words 😀
We're glad you are enjoying using the app and it's delivering you great results. Reach out if there's anything else we can help you with.

Thanks again