Fuzzy Surveys

by Promo.ai

Add polls & surveys to your stores post purchase page

8 reviews
Price: Free
Add polls & surveys to your stores post purchase page

Key values section

Quick & easy setup

Setup amazing looking surveys that fit seamlessly into your post purchase checkout page.

Collect critical insights

Learn about your customers feedback after they purchase products.

Discover sales opportunities

Discover high performing sales channels or new conversion opportunities.

  • seamlessly integrated into your checkout confirmation
  • various survey types supported - single, multi or text answers
  • prebuilt survey templates get you started in just minutes
  • export to CSV / Microsoft Excel
  • powerful insights that help new sales opportunities
  • collect data that helps you improve your marketing
  • seamlessly integrated into your checkout confirmation
  • various survey types supported - single, multi or text answers
  • prebuilt survey templates get you started in just minutes
  • export survey data to CSV / Microsoft Excel
  • powerful insights that help new sales opportunities
  • collect data that helps you improve your marketing
  • seamlessly integrated into your checkout confirmation
  • various survey types supported - single, multi or text answers
  • prebuilt survey templates get you started in just minutes
  • export to CSV / Microsoft Excel
  • powerful insights that help new sales opportunities
  • collect data that helps you improve your marketing
  • seamlessly integrated into your checkout confirmation
  • various survey types supported - single, multi or text answers
  • prebuilt survey templates get you started in just minutes
  • export survey data to CSV / Microsoft Excel
  • powerful insights that help new sales opportunities
  • collect data that helps you improve your marketing
Fuzzy Surveys

Fuzzy Surveys

Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.

App Features

  • Get started with pre-built survey templates (or build your own)
  • No coding or integration scripts required
  • Surveys are injected directly into your post-purchase confirmation page
  • Multiple survey types are available - multi-select, single select or free text field answers
  • For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
  • Export customer feedback results (CSV / Microsoft Excel)
  • No watermarks or advertising from our app
  • 100% GDPR compliant

Use Cases

Some examples of how you could use Fuzzy Surveys:

  • Get feedback on customer satisfaction rates
  • Understand what marketing is working best for your store
  • Check the social media platforms your customers typically use
  • Determine what other products your customers may be interested in
  • Check customer buying intention (was the purchase a gift or for themselves?)
  • Perform Net Promoter Score (NPS) analysis
  • Reduce churn rate by finding areas that your store could improve
  • Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)

Launch date

October 13, 2021

Integrates with

  • Microsoft Excel
Fuzzy Surveys

Fuzzy Surveys

Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.

App Features

  • Get started with pre-built survey templates (or build your own)
  • No coding or integration scripts required
  • Surveys are injected directly into your post-purchase confirmation page
  • Multiple survey types are available - multi-select, single select or free text field answers
  • For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
  • Export customer feedback results (CSV / Microsoft Excel)
  • No watermarks or advertising from our app
  • 100% GDPR compliant

Use Cases

Some examples of how you could use Fuzzy Surveys:

  • Get feedback on customer satisfaction rates
  • Understand what marketing is working best for your store
  • Check the social media platforms your customers typically use
  • Determine what other products your customers may be interested in
  • Check customer buying intention (was the purchase a gift or for themselves?)
  • Perform Net Promoter Score (NPS) analysis
  • Reduce churn rate by finding areas that your store could improve
  • Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)

Launch date

October 13, 2021

Integrates with

  • Microsoft Excel

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    75% of ratings are 5 stars
    6
  • 4 of 5 stars
    13% of ratings are 4 stars
    1
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    13% of ratings are 1 stars
    1
View all 8 reviews
5 of 5 stars
April 5, 2022

Tempdrop

It's a simple app that does the job perfectly for us. Easy to install and set up the survey. You can only do one survey at a time which suits most post-checkout survey needs.

Developer reply

April 5, 2022

Thank you for giving Fuzzy Surveys a try and sharing your experience here.
We're happy you're loving it. In regards to only being able to run one survey at a time, we are looking into improving this so stay tuned.

1 of 5 stars
Edited February 28, 2022

The Press Club

Really slow support, waiting to see if I can add an additional question since the app only allows 1 question to be asked at checkout. Will see if get a response soon and I will update the review too!

Developer reply

March 6, 2022

Sorry for the delayed response, we're a small team and we were out of the office on Feb 27 when you send your support question.

At the moment it's only possible to add one question to a survey. We're looking at adding support for multiple questions in the future. In our initial testing we found that a single question lead to many more responses.

Hopefully this helps answer your question and we're sorry that it lead to a negative review.

We do our best to answer all questions as quickly as possible and we wish you the best of luck with your store.

4 of 5 stars
February 17, 2022

Le Shea’s Essentials, LLC

This app is great. I've always wondered how did certain customers hear of my products and this app definitely helps. I love it and it's free. It's simple to set up and simple for customers to use.

Developer reply

February 20, 2022

Thanks for the review! Great to hear you love the app and you're finding it useful :)

View all reviews

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