Reviews (9)
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Apps works great, it's pretty easy to use. Like anything kinks come up but they worked to fix them. That's huge in my book. This is going to take our sweepstakes to the next level and keep cost down.
Thank you for your review! We were happy to work with you and get the tool working exactly as you needed it :)
Support is non-existent. Have been trying to reach out using their Zendesk support ticketing system. Submitted two tickets in the past week and was advised approx 24 hour response. Currently I am still yet to hear back and will likely be discontinuing use of SweepWidget once our campaigns have ended.
I can't recommend SweepWidget highly enough! The owner went above and beyond to help with my inquiry, even creating a whole new feature to fit my needs. This company is a one-stop shop for anyone looking to run a contest, giveaway, or build their brand. If I could, I'd give them 6 stars!
Thanks so much for the kind words! We were more than happy to add the new feature for you. Your feedback was super helpful and ultimately made the tool better for everyone!
We recently had the chance to dive into SweepWidget, and must say, it has completely transformed how we run online contests and giveaways. We noticed an impressive boost in our email subscribers.
I'm happy you saw a boost in your email subscribers! Hopefully, you utilized our 20+ email API integrations :) Let us know if we can help in any way!
We've been running SweepWidget contests over year for our local school events. Their contest software has been consistently reliable and produced good results for our school functions. We recently made the switch to Shopify and downloaded the SweepWidget Shopify app. The experience has been so far so good!
That's great that it's helped with your school events! Let us know if we can ever assist an any way!
App is super easy to use and straight forward. I was able to create my giveaway in less than 5 minutes and got it published to my shopify page with no issues and had some help with the customer support to make the giveaway page perfect which they were super helpful with and quick to respond to.
Thank you for your review! We're glad you are happy with SweepWidget and we're always here to help out whenever you need it!
Looks pro. Unfortunately with the free testing plan, you cannot use most of the major useful options. Result is you see plenty of "upgrade to" links. This is very frustrating.
Sorry to hear about your experience! SweepWidget has a free plan which allows you to test out the tool and run basic social media giveaways. The pro plan is suited for those looking for more customizations on their giveaways such as custom styling, verified entry methods, friend referrals, etc. We try to cater to those on a budget with an affordable pro plan and also free basic giveaways. Feel free to reach out to us if you have any additional questions!
Awesome app and even better customer service. We rarely get such fast and efficient service when it comes to translation issues with other apps.
Keep up the good work
Thank you! It was a pleasure working with you and I'm happy you were satisfied with SweepWidget's translation features :)
We absolutely love Sweep Widget! We've used it to bolster our brand awareness, garnish new followers, and build qualified email leads using its robust tools to host giveaways and contests. We tried out other competitors, but we loved that we could get immediate support and assistance in getting the most out of the product.
We're flattered that you tried other competitors and went with SweepWidget! Good customer support is something we strive to deliver. Let us know if there are any other ways we can help out!
We're in the process of doing a pre-launch on our shop, and decided to run a sweepstakes to get some initial visibility. The tool worked like a charm in getting our Facebook and Instagram followers up. And, we were even able to get a few interested clients for our service. Well worth the money!
I'm happy to hear that SweepWidget was able to help you have a successful pre-launch!
Your trial membership will turn into months of them charging your card and refusing to stop bascally just stealing you can try to reach customer service but they will not respond and keep charging you card so will need to contact the bbb
Hello,
We're truly sorry to hear about the inconvenience and frustration you've experienced. It's essential for us that every customer feels supported and valued.
We want to clarify that SweepWidget is a "freemium" tool on the Shopify store. While there isn’t a separate "free trial", our model means that once you opt for a paid plan, you're subscribing to a monthly recurring subscription that can be cancelled at any time. It's important to us that our customers are aware of this and we apologize that there was confusion regarding this.
If you did try to reach out to our support and faced issues, we sincerely apologize. We aim to respond to every inquiry within 24 hours or less. Please contact us directly at hello@sweepwidget.com and we will be happy to issue a refund ASAP. Thank you.
Super easy to use app with lots of social integrations. The Instagram, Facebook, TikTok and newsletter actions helped us to generate leads and attract new followers. The setup was straightforward which made the process simple and hassle-free.
We're glad to hear you found our app easy to use and that the social integrations are helpful! We appreciate your business and hope you'll continue to use SweepWidget for your future contests!
We are in the process of launching our e-gift shop and needed to jump start our FB and IG pages. We reached out to SweepWidget's support to help us strategize and they got back almost instantly. They helped us put together a giveaway for getting more likes and followers which was exactly what we needed. So far we're very impressed with the support and the results.
Hi Lisa, I'm glad we were able to help you with your store launch! Let us know if we can help in any other way!