TailorKit Product Personalizer

TailorKit Product Personalizer

Reviews (9)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 19, 2025

I reached out about an image syncing problem and support team got back to me the same day with a offer remote call, I'm really appreciate that. The response from team was quick also. The app isn’t perfect yet, there are a few small features I’d love to see added in the future

CustomYour.life
Vietnam
12 months using the app
Ecomate replied September 22, 2025

Thank you so much for your review, we really appreciate!

We are glad that our support team is helpful and solved the image sync issue for you.

We always value your feedback so if you have any comments or questions, feel free to let us know.

TailorKit Team

January 6, 2026

At first It had some issues, but the customer service is impeccable, and what seems to be 24/7 responses from REAL people, they were willing to work with me to improve my store! It can be tricky figuring everything out, but if you need to have custom image uploading, with text, this is a great app!

DreamiDoor
United States
About 21 hours using the app
October 2, 2025

An app with great potential, but it lacks a little perfection. That's not a big problem, as the technical support is excellent; they respond quickly, efficiently, and are very friendly. Any problem you may have, they'll help you resolve it. I'm happy to give Tailorkit a try!

pyula
Spain
About 1 month using the app
Ecomate replied November 12, 2025

Thank you so much for your thoughtful review! We're thrilled to hear that you see great potential in TailorKit and appreciate our technical support.

Your feedback means a lot to us, and we're committed to continue improving the app. If you ever need assistance or have suggestions for new features, please feel free to reach out - our team is always here to help.

Thank you for giving TailorKit a try!

Monica - Customer Success Director

August 4, 2025

Excellent Support – Fixed My Issue Quickly
I’ve been using TailorKit Product Personalizer and recently ran into an issue. I initially spoke with Eli, who was really helpful and took the time to understand what was going on. Lisandro then followed up and fixed the problem quickly and efficiently. Great customer support from both of them – really appreciated the fast and friendly help!

Your Christmas Countdown
United Kingdom
8 months using the app
Ecomate replied August 4, 2025

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Eli and Lisandro were able to resolve your issue quickly and efficiently.

Providing fast, friendly, and effective support is our top priority, and your feedback motivates us to keep delivering the best service possible. If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out. We're always here to help!

Monica - Customer Success Director at TailorKit

June 5, 2025

Thank you so much for adding Arabic language support!
As an Arabic speaker, I truly feel seen and appreciated.
The whole experience is now smoother, clearer, and more enjoyable.
A great step forward — you’ve earned my full respect and support!

tanzyu
Saudi Arabia
5 days using the app
Ecomate replied June 8, 2025

Thank you for taking the time to leave us such a wonderful review! Your words brightened our day and inspired us to continue improving our services for valued TailorKit users like you.

We're always here to help, so if you need assistance with anything, don't hesitate to contact our support team.

Have a fantastic day! Take care, and thanks again.
TailorKit Team

August 31, 2025

Ücretsiz uygulamalar arasında nadir kullanışlı olanlardan. Uygulama desteği çok yardımcı oldu.

Kılıf Al
Türkiye
1 day using the app
May 23, 2025

Aún estoy probando la app, para empezar con personalización y cliparts creo que es muy correcta y el equipo es excepcional. Hay cositas a mejorar en la aplicación, pero hablando directamente con soporte ponen todo de su parte para solucionarlo y mejorar.
Te ayudan, guían y solucionan dudas super rápido, incluso fuera de horario y se esfuerzan por satisfacer las necesidades. Estoy realmente contenta con el equipo

De Moi à Toi Regalos
Spain
2 days using the app
Ecomate replied May 25, 2025

¡Gracias por tomarte el tiempo de dejarnos una reseña tan maravillosa! Tus palabras nos alegraron el día y nos inspiraron a seguir mejorando nuestros servicios para usuarios valiosos de TailorKit como tú.

Siempre estamos aquí para ayudarte, así que si necesitas ayuda con algo, no dudes en contactar con nuestro equipo de soporte.

¡Que tengas un día fantástico! Cuídate y gracias de nuevo.
Equipo de TailorKit

October 5, 2025

ateble postcard
United States
11 days using the app
November 28, 2025

Trendify
United States
34 minutes using the app
Ecomate replied November 30, 2025

Thank you for taking the time to leave us an amazing review! We truly appreciate this much!

We're always here to help, so if you need assistance with anything, don't hesitate to contact our support team.

Have a fantastic day! Take care, and thanks again.
Monica - Customer Success Director at TailorKit

September 12, 2025

The customer care team is really responsive and good. The product needs more improvement but most of the functionality is covered.

KRAX Style
United States
11 days using the app
August 22, 2025

The support team has been incredibly helpful! They spent hours with me to make sure every issue was resolved and didn’t stop until I was completely satisfied. I really appreciate their patience, dedication, and willingness to go the extra mile. I’m very pleased with the outcome and feel confident in partnering with them in running my store knowing their very supportive.

Retrospect Studio
United States
3 days using the app