Reviews (106)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the shipping and pick-up process in Taiwan, noting its ability to significantly reduce logistics management time. They appreciate its intuitive integration, easy setup, and user-friendly interface with specialized shipping rules for different regions. The app is praised for its smooth performance and exceptional customer support, with staff members like Joanne, Kelly, and Maggie highlighted for their responsiveness and efficiency. Merchants find it a valuable tool for enhancing e-commerce operations on Shopify.

Edited May 12, 2022

[UPDATE] This app breaks constantly, it recently just turned off without notice, and that was not the first time we experienced this. Not only are we paying for this, but we are also losing money due to dropped checkouts for paid ads and campaigns we are running. We only realized an issue when again we found abnormal drops, and had to find out on our own the entire CVS module disappeared and in the backend it asked us if we want to enable the app! It was enabled, what happened?? Very tired of trying to follow up with these many issues. There is no English support in the backend, and the pricing plans are confusing and were updated after the terms of the agreement.

gabi+skin
United States
Over 2 years using the app
November 14, 2023

根本沒有客服可以問,黑貓上傳沒有成功過!!
#1054
今天 10:37
黑貓上傳失敗

Jacfit.tw
Taiwan
6 months using the app