Talkvisor Live Chat & Helpdesk

Talkvisor Live Chat & Helpdesk

by epilet

A tailor-made helpdesk for independent ecommerce founders.

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Respond in record time

Focus Mode is simple to use (no macros!) and helps answer requests quickly, using proven productivity techniques

Automate things like it's 2021

Stop creating rules & macros and let Talkvisor learn how you do things, such as automatic ticket labeling and frequently used responses

Grow together with community

Join our Discord server to talk to other ecommerce founders and get immediate support for anything Talkvisor—we want to grow alongside you!


About Talkvisor Live Chat & Helpdesk

Make excellent customer service your competitive advantage.

Talkvisor is a help desk/customer support/help center for independent ecommerce founders who want their customer service to be high quality and still efficient! Let a tailor-made help desk help you provide the best customer service to your customers!

Live Chat

Stay connected with your online customers via Talkvisor's Live Chat feature. Live Chat is becoming one of the must-have features on an online store. Don't let your customers feel frustrated looking for a live chat on your website.

Gmail integration & self-learning labeling

Whether you get your customer's inquiry via Live Chat or some other channel like Gmail, you will have it all under Talkvisor and labelled automatically based on the type of your customer's intent (workflow). And if you don't like how Talkvisor labels things, you can change the label so that Talkvisor will learn how to label tickets from you! We plan to add more integrations like Facebook, Instagram, etc.

Automatic tagging

Talkvisor automatically tags your tickets to help you efficiently figure out what the ticket is about and how to respond quickly. The tag is chosen automatically from a pool of common industry-wide used tags, so you don't need to wrestle with tags or assign tags every time you get a new ticket!

Focus Mode

Focus Mode is a view that is designed in order for support agents to stay focused and help customers as fast as they possibly can! It generates a preset response based on your past responses so when it makes sense to rely on the generated response, you can do so!

Community support via Discord

Talk to us on our Discord server! Suggest new features to developers directly and get help from other pro Talkvisor users!

Integrates with

  • Gmail

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Support

Pricing 30-day free trial

$19/month

  • Multiple agents
  • SMS notifications
  • Unlimited tickets
  • Gmail integration
  • Self-learning labeling and automatic tagging
  • Focus Mode
  • Live Chat

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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