Talkvisor Live Chat & Helpdesk

Make excellent customer service your competitive advantage.

Talkvisor is a help desk/customer support/help center for independent ecommerce founders who want their customer service to be high quality and still efficient! Let a tailor-made help desk help you provide the best customer service to your customers!

Live Chat

Stay connected with your online customers via Talkvisor's Live Chat feature. Live Chat is becoming one of the must-have features on an online store. Don't let your customers feel frustrated looking for a live chat on your website.

Gmail integration & self-learning labeling

Whether you get your customer's inquiry via Live Chat or some other channel like Gmail, you will have it all under Talkvisor and labelled automatically based on the type of your customer's intent (workflow). And if you don't like how Talkvisor labels things, you can change the label so that Talkvisor will learn how to label tickets from you! We plan to add more integrations like Facebook, Instagram, etc.

Automatic tagging

Talkvisor automatically tags your tickets to help you efficiently figure out what the ticket is about and how to respond quickly. The tag is chosen automatically from a pool of common industry-wide used tags, so you don't need to wrestle with tags or assign tags every time you get a new ticket!

Focus Mode

Focus Mode is a view that is designed in order for support agents to stay focused and help customers as fast as they possibly can! It generates a preset response based on your past responses so when it makes sense to rely on the generated response, you can do so!

Community support via Discord

Talk to us on our Discord server! Suggest new features to developers directly and get help from other pro Talkvisor users!