Recover revenue, boost sales
We specialize in recovering lost revenue. People-powered SMS campaigns to remove friction and close sales.
Real people, not bots
Human powered cart recovery campaigns. Personal SMSs are sent manually on a customer by customer, cart by cart basis.
Visibility and insights
Advanced reporting capabilities, enabling you to track every discount, incentive or promotion, that you use to recover abandoned carts.
About Tapsend SMS Cart Recovery
What is Tapsend?
Tapsend is a SMS marketing app specialized in Abandoned Cart Recovery for Shopify stores.
How do we provide abandoned cart recovery?
Tapsend integrates with your Shopify store to automate the cart recovery process. Any abandoned cart in your store triggers a human-powered response. Our team of Customer Support Specialists will quickly send a cart recovery SMS to help your customers complete their purchase.
Hyper transparent reporting
We have radically transparent attribution and reporting. You’ll be able to see the sales that our cart recovery efforts generate as your customers will be using unique discount codes. Our dashboard provides full visibility into every conversation and SMS cart recovery campaign.
We help you create a world-class cart-recovery playbook
Discounts and incentives: We can help you recover carts with a small discount, sometimes that’s all it takes! Tapsend can automatically provide a unique discount code for your Shopify store.
Questions and answers: Customers abandon carts because they have unsolved questions about your products. With Tapsend, they can ask a real person any questions they have and receive instant responses via SMS.
Timely offers: Many customers respond well to instant gratification. For example, you can offer them free express shipping, and other clever abandoned cart recovery tactics.
Valuable feedback: Real people, solving questions and having meaningful conversations about your products, will help build trust, redirecting your customers right back to the path to purchase.
Upsells: We can help you upsell and cross sell related products when recovering the cart.
Pricing 14-day free trial
Free to install
$25 / $500 of recovered carts (after first $500 of recovered carts)
$25 / $500 of recovered carts (after first $1,000 recovered carts)
$25 / $500 of recovered carts (after first $2,500 recovered carts)
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Rose Office Furniture
The customer service I've received from Patrick and Tapsend has been amazing! Its been a hands-on approach from the very beginning and any issue that arose was resolved immediately. Having a team so committed to tailoring a product beneficial to my business has been a huge asset! i cant wait to continue to work with Patrick and Tapsend for MANY years to come.
We are currently using Tapsend for SMS Cart Recovery. Tapsend has enabled us to increase our sales, even though we've had no success with other cart recovery attempts (like emailing a discount voucher).
Set up was super easy and is totally automated from the start.
They're agents are fantastic with our customers and their support is really responsive when we have questions.
The tapsend team is amaing! Patrick helped us get set up in 2 minutes. Their pricing is great as we only paid for what they recovered.