Reviews (65)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
November 20, 2024

Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.

Little Shop of Pins
United States
7 months using the app
August 20, 2024

I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched.
Thank you!

Weight It Out
United States
About 2 months using the app
April 18, 2024

Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.

Cowtown Cowboy Outfitters
United States
9 days using the app
March 20, 2024

By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.

Chloe Dao
United States
21 days using the app
April 26, 2023

We have been using Targetbay for several years. Support is very responsive. The application has done a great job of storing reviews and questions. They have helped with email and sms mailing. I highly recommend the product.

Cedar Creek Outdoor Center
United States
Almost 5 years using the app
November 16, 2022

We installed this app over a year ago. It has been a useful tool for interacting with customers, receiving feedback, and ultimately increasing conversation rates. We have been very satisfied with the results.

MA Dermaceuticals
United States
Over 3 years using the app
October 19, 2023

Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!

BREVENA LABORATORIES, LLC
United States
Almost 3 years using the app
December 16, 2022

Ben is my account manager and is wonderful. I often forget I am running ads, and he checks in with me to make sure that they are preforming the best they can whether that means a new ad set or a new targeting set, he is always checking to make sure my ROI is amazing. I am very happy with this service and will use it for the foreseeable future.

Erin.Lane Bags
United States
Over 2 years using the app
November 29, 2022

Our account manager, Ron, is always extremely helpful and responsive! I appreciate how hands-on he is with our account. We have been very happy with his service and look forward to continuing using this platform.

GenTeal Apparel
United States
Over 2 years using the app
Edited September 27, 2023

I highly recommend this app and have been using it for over one year. Ron has provided exceptional customer support and has helped me get the most advantage out of the great functionality that the app provides.
I just completed a very detailed and informative call with Ron regarding strategies for BFCM. I am very excited to start implementing these strategies, and confident that I will receive the support to execute them successfully. We also discussed their new loyalty program and I am glad to see thatt they have added this feature in time for the holidays.

Chocolat Moderne
United States
About 2 years using the app