Reviews (22)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 16, 2025

The TaxCloud team is very responsive and helpful. Their support team typically responds within a few hours (sometimes within minutes), and they work together to ensure you get the answers you need promptly. The onboarding process was straightforward, even for someone with no prior experience. They efficiently handled everything I needed, including registering in new states (SST and non-SST) and setting up my new accounts. They also took care of submitting the first filings on time, which was a huge time-saver.

While there are occasional bumps in the road, they have always resolved any issues effectively. The integration with the Shopify store works seamlessly, and their pricing is highly competitive for small businesses. Overall, I think they are a solid solution for small business owners.

Jope
United States
4 months using the app
January 31, 2025

I had a terrible experience with a competing sales tax company, so I decided to try TaxCloud. This has been the best onboarding experience I have ever had when it comes to setting up a new sales tax service. The TaxCloud team has been wonderful to work with. Their site is very easy to navigate and understand. So far everything seems to be working great.

Image Wash Products
United States
11 days using the app
November 27, 2024

TaxCloud is far easier to use than other apps we have used to do our sales tax filing. They are very quick to respond to emails which is key for us and their pricing is great. Highly recommend.

MoonlightMakers
United States
4 months using the app
December 8, 2024

This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state sales tax filings, and they are exactly doing that. Pricing is competitive and transparent. Good experience so far.

Rawganique
United States
18 days using the app
January 8, 2025

Great App, would highly recommend for any company looking to make the sales tax process much more efficient

nama
United States
29 days using the app
December 23, 2024

The TaxCloud team has been a pleasure to work with, demonstrating responsiveness, professionalism, and efficiency in addressing our inquiries. Among the companies we evaluated, TaxCloud stood out as the clear choice. Their tool is intuitive, straightforward to set up, and user-friendly.

Kayezen VECTOR
United States
27 days using the app
October 21, 2024

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

Sonero
United States
14 days using the app
February 7, 2025

This app is so easy to setup and their onboarding staff are amazing. Can't wait to share with other companies.

Under 5'10
United States
2 days using the app
December 4, 2024

Easy and very responsive service. Highly recommend

Power Planter Augers
United States
About 2 months using the app
September 30, 2024

Outstanding Tax Service - Highly Recommended

We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching.

For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them.

If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

Lemyn
United States
3 months using the app