Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 11, 2025

TaxCloud has made the process easy to set up and start monitoring our sales throughout different states. I am not a developer but this was easy to set up and easy to manage.

Their support team has been very responsive and easy to work with.

Very satisfied with the services.

Cárnico Tools & Provisions
United States
20 days using the app
March 12, 2025

I can't say enough good things about TaxCloud! Their onboarding process was incredibly smooth, and their portal is user-friendly, intuitive, and easy to navigate — a complete game-changer compared to my previous experience with Avalara.

What truly sets TaxCloud apart is their exceptional customer service. Every time I had a question or needed guidance, their team responded promptly and professionally, making me feel like my business truly mattered. It's refreshing to work with a company that values its customers and goes above and beyond to provide support.

On top of that, their pricing is highly competitive, making their service an even better value. If you're looking for a reliable, efficient, and customer-focused tax compliance solution, I highly recommend TaxCloud!

Spartan Defense
United States
5 days using the app
March 18, 2025

My onboarding experience with TaxCloud was excellent. The team was incredibly helpful, and the platform was easy to use and follow. I especially appreciated how smooth the state registration process was. Overall, a seamless and efficient experience!

GoodKind
United States
22 days using the app
January 16, 2025

The TaxCloud team is very responsive and helpful. Their support team typically responds within a few hours (sometimes within minutes), and they work together to ensure you get the answers you need promptly. The onboarding process was straightforward, even for someone with no prior experience. They efficiently handled everything I needed, including registering in new states (SST and non-SST) and setting up my new accounts. They also took care of submitting the first filings on time, which was a huge time-saver.

While there are occasional bumps in the road, they have always resolved any issues effectively. The integration with the Shopify store works seamlessly, and their pricing is highly competitive for small businesses. Overall, I think they are a solid solution for small business owners.

Jope
United States
4 months using the app
April 1, 2025

TaxCloud has been professional, streamlined, and easy to use + communicate with. I highly recommend.

Esembly
United States
About 1 month using the app
January 31, 2025

I had a terrible experience with a competing sales tax company, so I decided to try TaxCloud. This has been the best onboarding experience I have ever had when it comes to setting up a new sales tax service. The TaxCloud team has been wonderful to work with. Their site is very easy to navigate and understand. So far everything seems to be working great.

Image Wash Products
United States
11 days using the app
February 18, 2025

TaxCloud support always gets back quickly and with answers to my questions. A great app for tax filings.

Sassy Lash Supplies
United States
7 months using the app
March 11, 2025

The customer service experience with the TaxCloud onboarding process was great. Our designated rep was extremely knowledgeable and communicative with us.

LitJoy Crate
United States
12 days using the app
March 19, 2025

Onboarding was super easy, and pricing helped a ton specially with Shopify and/or Avalara charging now to collect sales taxes

SLEEFS
United States
6 days using the app
June 6, 2025

So far, the onboarding process has been smooth. We have had no issues working together.

Mayu Water
United States
4 days using the app