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Teeinblue has been a total game-changer for our business! They saved us an incredible amount of time and lifted a huge weight off our shoulders. The support team is amazing—they’ve patiently answered every single one of our questions and guided us through everything. We’re still using the app with great satisfaction, and we absolutely love the community they’ve built. Highly recommended!
Thank you very much for your kind words and for taking the time to share your experience.
We are truly glad to hear that our app and support have met your expectations. Your trust motivates our team to continuously improve and deliver the best possible service 💙
Hello,
I am actively using Teeinblue for a total of 5 stores. However, I am currently experiencing a serious issue with one of my stores, and I have not received a solution for nearly 10 hours.
I requested your representative to access my store directly and help resolve the issue, but no effective support has been provided throughout the business day. During this time, my store has been unable to make sales, which is causing financial loss.
As a long-term Teeinblue user with 5 active stores, I am very disappointed with this experience. I kindly ask you to prioritize this issue and provide an urgent solution as soon as possible.
If this situation continues, I will have to reconsider continuing to use Teeinblue for all 5 of my stores.
Please provide an update and resolve this matter urgently.
Thank you.
Hi,
Thank you for sharing your experience, and we are truly sorry for the frustration and disruption this caused to you.
In this particular case, the issue required deeper technical investigation and escalation, which unfortunately caused a delay in resolution during the process. This is something we are actively working to improve, specifically around keeping merchants informed at every step.
After investigating the case with our technical team, we were able to resolve the issue shortly afterward, and your store is now operating normally again. As a merchant running 5 active stores with us, your experience truly matters, and we do not take that lightly.
We hope that this resolution and our commitment to making things right give you a better picture of how much we care about every merchant's success. We would love the chance to continue earning your trust across all your stores.
We are always here if you need anything further.
Best regards,
It's a great app—there's a solution for every idea you have, and customer service is outstanding; they help with everything. They even show you how to bring your ideas to life, with video tutorials if needed. It's a really great app.
I highly recommend the Teeinblue app. It’s been a game changer for my Shopify store. It has many wonderful features and gets upgraded regularly.
The customer service is great. They get back to me quickly and never leave an issue unresolved. I’m not tech-savvy, but they are patient and helpful when I need assistance. Thank you, Teeinblue team!
Thank you for your wonderful review. We’re delighted to know that our solution has helped you and that our support team could assist you effectively.
Great app, been using it for a while now, their support team is fast and will do whatever they can to help you out and find a solution.
Had no issue setting it up but there is a learning curve I'd say (but it's well documented and you can always ask the team)
definitely recommend it
Thank you very much for sharing your experience and for leaving such a generous review.
Your kind words and continued support mean a great deal to us. We’re grateful for the opportunity to work with you and are committed to continuously improving to meet your expectations. Thank you again for being a valued Teeinblue user. 💖
Ich bin wirklich begeistert von Teeinblue.
Die App bietet unglaublich viele tolle Möglichkeiten zur Personalisierung und ist perfekt für individuelle POD-Produkte geeignet. Gerade die vielen Funktionen und Anpassungsmöglichkeiten machen Teeinblue für meinen Shop extrem wertvoll.
Besonders hervorheben möchte ich aber auch den Support: Mir wurde unglaublich schnell geholfen, die Erklärung war klar, verständlich und direkt lösungsorientiert. Mein Problem wurde sofort analysiert und verständlich erklärt.
Der Support war freundlich, kompetent und extrem schnell — genau so wünscht man sich Hilfe im Shopify-Alltag.
Vielen Dank an Alina vom Teeinblue-Team. Absolute Empfehlung!
We really appreciate your support and kind words. It means a lot to us.
We have been using Teeinblue for almost 2 years by now, everything is smooth and perfect, support is lowly they are sometimes working even on weekend days.
We sincerely appreciate your thoughtful feedback and 5-star rating. Knowing that Teeinblue provides a smooth, intuitive personalization experience and works reliably once set up is incredibly rewarding for our team. We’re especially happy that our support team was able to assist you effectively, even with more complex setups. Thank you for choosing Teeinblue and for your strong recommendation. 💕
Ich bin wirklich sehr zufrieden mit Teeinblue. Der Support ist nicht nur sehr schnell erreichbar, sondern auch sehr kompetent. Mir konnte bisher jedes Mal zügig und zuverlässig geholfen werden, was die Arbeit deutlich erleichtert.
Auch die Bedienbarkeit der Plattform ist sehr gut durchdacht. Die Oberfläche ist übersichtlich aufgebaut und intuitiv zu nutzen, sodass man sich schnell zurechtfindet und effizient arbeiten kann.
Insgesamt eine klare Empfehlung für alle, die eine zuverlässige und benutzerfreundliche Lösung suchen!
Thank you very much for your kind words and for taking the time to share your experience.
We are truly glad to hear that our app and support have met your expectations. Your trust motivates our team to continuously improve and deliver the best possible service.
I'd give them 10 stars if I could. I specifically needed an app that would allow customers to change dog coat colors and add in text when needed. I tried 2 previous apps with the same issue...but TeeInBlue was the only app that actually worked to figure out the problem. (The Vitals app was interfering with the cart.).
In addition, whenever I've needed any smaller help so far...they've been super quick to help me get it figured out. My site feels polished and professional...and I have no doubt we'll see a nice increase in sales with TeeInBlue installed.
I have been using this app for a couple of weeks now on the trial, and it's great!
I will be using the full paid version going forward as the support from the team is very good and the app customisation features are great. It is very much worth the money.
Andy and Kristie from the support team are very helpful, they reply very quickly and are always able to help me out with any problems :)
