Reviews (315)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product personalization capabilities, particularly for items like t-shirts, mugs, and posters. They value the real-time product previews that improve customer satisfaction and reduce returns. The app is praised for its user-friendly interface, reliable performance, and compatibility with Shopify themes. Support is noted for being responsive and knowledgeable, offering help even outside of normal working hours. Continuous updates based on merchant feedback help enhance conversion rates and operational efficiency.
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Great app, great customer support!
We're overjoyed to know that you enjoy and learn so fast with Teeinblue. Thank you for your lovely review!!
Funktioniert alles perfekt. Ich habe noch nie einen so kompetenten Support erlebt, bei jeglichen Fragen. Es wird immer eine Lösung gefunden und 100 % weitergeholfen. Eine absolute Empfehlung!
Vielen Dank für Ihre süßen Worte. Wir werden weiterhin danach streben, außergewöhnliche Dienstleistungen und hervorragende Kundenbetreuung zu bieten, um jede Interaktion mit uns zu einem unvergesslichen Erlebnis zu machen
Der Kundensupport ist wirklich drauf aus zu helfen. Ich hatte Schwierigkeiten mein Problem zu beschreiben.
Die netten und kompetenten Mitarbeiter von Teeinblue haben geduldig sich die Zeit genommen, um mein Problem zu verstehen und mir zu helfen das Problem zu lösen.
Die App ansich ist verdammt gut, wenn man weiß wie sie funktioniert. Man hat unglaublich viele Möglichkeiten!
Es kommt nicht jeden Tag vor, dass wir eine so detaillierte und durchdachte Bewertung erhalten wie Ihre. Dadurch lohnt sich die ganze harte Arbeit. Wir danken Ihnen aufrichtig, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen <3
It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11
Hi Ali,
We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.
Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.
We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.
We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.
Very nice support ! Lexie helped me set everything up :)
We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)
Worst customer support that you can ever imagine.
They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.
They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors
Hi,
On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.
As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.
We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.
Great functions, great app and even better support!
We are thrilled to hear that you are enjoying our product and service. We appreciate your feedback. Keep it coming!
1) Sehr, sehr guter Support
2) Sehr benutzerfreundliches Front-End für Kunden
3) Zahlreiche Personalisierungsmöglichkeiten
Vielen Dank für Ihre fantastische Bewertung!
Wir freuen uns, dass unsere App Ihren Erwartungen entspricht. Bitte zögern Sie nicht, jederzeit unseren Support zu kontaktieren und bleiben Sie auf dem Laufenden über kommende Funktionen.
Tolle und umfangreiche APP zur Personalisierung. Toller Service. Das Support Team ist klasse.
Unser Team macht das, was wir tun, gerne, weil die Kunden Sie mögen. Wir sind immer für Sie da!
Bleib großartig :)
Estou adorando as funcionalidades do aplicativo, é bastante intuitivo, consigo criar minhas obras de arte e deixar do jeito que quero. O atendimento para tirar dúvidas também é bastante agil, estou amando!
Estamos entusiasmados por você estar satisfeito com nossos serviços e ter gostado de nossa experiência no aplicativo. Seu feedback é apreciado. Se precisar de mais ajuda, não deixe de nos avisar.