Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of product customization options, especially beneficial for print-on-demand businesses. Many have seen increased conversion rates due to the unique shopping experience it offers. The app is noted for its affordability and the support team's professionalism and responsiveness. Despite an initial learning curve, merchants find it easy to use and value its regular feature updates.

January 30, 2024

Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products.

Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome!

Keep up the great work! :)

INK PRESS
Canada
5 days using the app
teeinblue replied February 1, 2024

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.

January 15, 2024

Also ich kann die App nur sehr empfehlen. Der Support ist ein Traum. Es wird immer sehr schnell und effektiv geholfen. Es wird auch ständig an der App gearbeitet. Also besser geht es nicht.
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I can only highly recommend the app. The support is a dream. They always help very quickly and effectively. They are also constantly working on the app. So it couldn't be better.

Wunsch Designs
Germany
10 months using the app
teeinblue replied January 16, 2024

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

April 3, 2024

Great software, assistance is fast and really easy to use

Donde Fue
Spain
4 months using the app
teeinblue replied April 7, 2024

Thank you for your fantastic review. We are thrilled to hear that our service meets your expectations. Your satisfaction is our honor!

March 25, 2024

Pendant 3 jours, j'ai cherché une solution pour modifier le design de mes verres. Lexie a été très patiente et m'a aidé à atteindre mes objectifs ! Je vous remercie beaucoup pour votre soutien.

A.L Custom
France
About 2 months using the app
teeinblue replied March 28, 2024

Votre avis illumine nos journées. Nous aimons aussi travailler avec vous, alors chaque fois que vous avez besoin d'aide, n'hésitez pas à nous le faire savoir !!! <3

January 31, 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Türkiye
4 days using the app
teeinblue replied February 1, 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

February 6, 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
United Arab Emirates
5 days using the app
teeinblue replied February 8, 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.

We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

April 11, 2024

Great app, great customer support!

Recollect Your Memories
United States
3 months using the app
teeinblue replied April 15, 2024

We're overjoyed to know that you enjoy and learn so fast with Teeinblue. Thank you for your lovely review!!

March 29, 2024

Very nice support ! Lexie helped me set everything up :)

Ma boutique
United States
About 23 hours using the app
teeinblue replied April 1, 2024

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

March 11, 2024

1) Sehr, sehr guter Support
2) Sehr benutzerfreundliches Front-End für Kunden
3) Zahlreiche Personalisierungsmöglichkeiten

cheerwear
Germany
4 months using the app
teeinblue replied March 12, 2024

Vielen Dank für Ihre fantastische Bewertung!
Wir freuen uns, dass unsere App Ihren Erwartungen entspricht. Bitte zögern Sie nicht, jederzeit unseren Support zu kontaktieren und bleiben Sie auf dem Laufenden über kommende Funktionen.

February 21, 2024

Estou adorando as funcionalidades do aplicativo, é bastante intuitivo, consigo criar minhas obras de arte e deixar do jeito que quero. O atendimento para tirar dúvidas também é bastante agil, estou amando!

Gifi Personalizados
Brazil
About 1 month using the app
teeinblue replied February 23, 2024

Estamos entusiasmados por você estar satisfeito com nossos serviços e ter gostado de nossa experiência no aplicativo. Seu feedback é apreciado. Se precisar de mais ajuda, não deixe de nos avisar.