Reviews (315)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product personalization capabilities, particularly for items like t-shirts, mugs, and posters. They value the real-time product previews that improve customer satisfaction and reduce returns. The app is praised for its user-friendly interface, reliable performance, and compatibility with Shopify themes. Support is noted for being responsive and knowledgeable, offering help even outside of normal working hours. Continuous updates based on merchant feedback help enhance conversion rates and operational efficiency.
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The most confusing app..EVER! This app is so confusing! If you want to create a simple star map, and use your own product background, this seems impossible. Support will help you for 20 mins, and then say here's an article, we cannot help you any more. Very poor experience. Its only designed for POD and not for people who just simply want to sell their own personalised products.
Hi Matt,
We appreciate you taking the time to leave your feedback. We are sorry to hear that the experience with our App wasn’t up to your expectations and would like to make things right for you.
Since any personalized tool is not just simple, and our App is no exception. With many features, there is a learning curve to get started but I believe that you will soon to be a master if you spend more time playing around our App. And keep in mind that we are always here to help you with any concerns.
We hope you can give us another chance to provide you with the service that you deserve.
Very fast and helpful support. All my problems were solved. Thank you! I can only recommend the app
Thank you for your kind review. We appreciate your enjoyable experience and helping to tell the world about Teeinblue!!
This app is really great and you can do a lot of thing, probably one of the best on shopify.
Thank you for your valuable review. We appreciate your insight and understand how important the cropper/scale is for uploading photos. This feature is added to our wishlist, we will research and consider about it. Stay tuned for our updates in the upcoming time!
Sehr gute App für Einsteiger. Es ist Bezahlbar und beinhaltet einen sehr guten Support!
Leider finde ich es ab 350 Bestellungen etwas teuer und mal schauen, wie es ab dann weitergehen soll. Daher der eine Stern abgezogen.
Vielen Dank, dass Sie sich die Zeit genommen haben, die Bewertung zu teilen. Wir schätzen Ihr Geschäft und Ihr Feedback zu unseren Preisen.
Wir sind vielleicht nicht die billigsten oder teuersten auf dem Markt, aber wir versuchen immer, unserer App den größtmöglichen Mehrwert zu verleihen. Und ich hoffe, Sie werden unseren Service in Bezug auf Kundenerfahrung, Funktionen, Geschwindigkeit und persönliche Betreuung angemessen schätzen.
Wann immer Sie Hilfe benötigen, lassen Sie es uns wissen.
Great Support there is always someone who helps with problems I would give 5 Stars but I dont like the Fact that they charge you a fee for each extra order + the monthly costs. I think just the Monthly Costs would be fine and I would even give a 6 Star review!
We appreciate you taking the time to share your experience. We understand your concerns but I hope you can agree that pricing reflects the premium quality of products and services and we do have a competitive price in the market ;)
Any time you need help, be sure to let us know!
I only deliver in UK, and you dont seem to link to any UK based printers. Pity, you seem like exactly what i need
Hi there,
In the list of integrated providers, you can try Printify - they have many UK-based printers.
Plus, you don't need to link to a provider to use our app. You can still run a personalized product without a provider, then when having orders, you can download order design or export to csv to fulfill to your provider.
Please reach out to our support team support@teeinblue.com for further instruction.
Best regards.
This app is amazing, like nothing I have ever seen before in Shopify. ONE thing tho. Please allow the customer to change colors of text. Apparently there is no option for this. I had to submit each font in each color I wanted in order to have a color selection. Just please update and add the option to change colors.
Hi there,
Thank you so much for your genuine review! Actually, the feature to change text color is under development. We'll release it soon.
Stay tuned for our next update.
Thank you so much.
Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach
We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3
I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved without compromising the app itself but the scripts they use are the real culprits. The support was swift, but my last email about what files/code to remove in the product template was never responded.
Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap.
Look forward to your reply.
We love your 5 star. It definitely a huge motivation for us to keep improving our App