Reviews (173)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
August 19, 2026

I’ve been using teemdrop for my store and I’m really happy with the experience. Their customer service is friendly, professional, and responds very quickly. The fulfillment process has also been smooth and reliable.
Great communication and support throughout. I definitely recommend TeemDrop to other Shopify store owners!

Excellent support and fulfillment service.

YouviX
United Kingdom
9 months using the app
August 10, 2026

I have multiple orders and none of them met my 6-10 days business days shipping date that I have paid more money for, I have multiple orders that did not arrive to my costumers so they also asked for a refund, I have lost my business and a lot of money due this. None should use this platform, its a huge scam.

Mancsly
Hungary
About 2 months using the app
TeemDrop replied August 18, 2026

Dear Customer,

We are truly sorry that our service failed to meet your expectations, and we fully understand the losses caused to you and your buyers due to shipment delays.

Regarding the 6–10 business day timeframe you mentioned: this refers to the estimated international transit time after parcels leave our warehouse. It does not cover domestic lead time including supplier delivery to our warehouse, inbound quality inspection and courier collection arrangement, which normally takes 1–5 business days. Delays may occur in cases of supplier stockouts or public holidays. If you experience long waiting periods in the future, please reach out to your dedicated agent or our support team for investigation and escalation.

Please also note that all displayed shipping times are average estimations based on historical logistics data. Actual delivery may be affected by uncontrollable factors such as extreme weather, customs clearance and public holidays. Our logistics team keeps optimizing our carrier portfolio to achieve more stable lead times.

As we cannot access your account or order details via this public review, we are unable to check your specific cases for now. We have a complete after-sales framework in place. Kindly send your order IDs to support@teemdrop.com or contact your dedicated agent, and we will conduct a thorough review and propose proper solutions.

If fast fulfilment is a priority for your business, you may consider our inventory warehousing service. Pre-stock items in our warehouse, and orders can be fulfilled directly from stock. Our team will complete QC and dispatch within 24 hours, removing the waiting time for supplier shipments.

We value your feedback greatly and will forward your suggestions to relevant teams for continuous improvement. We hope to earn back your trust and remain at your service for any further inquiries.

August 8, 2026

This app is a real blessing, making everything incredibly easy and smooth. The support team is highly efficient and always available whenever I need them. Special mention goes to Winnie, who is a true asset to the team with her dedication and support. It also ensures timely transportation and product availability. Since this platform is completely free, it's a great benefit for ordinary people and helps them make a good profit. Moreover, shipments are processed and delivered exactly on schedule. I will definitely recommend this platform to all my friends and acquaintances, as it is an excellent choice for anyone looking to get into dropshipping.

UR import
United States
3 months using the app
August 4, 2026

Working with TeemDrop has been a genuinely great experience, and a lot of that comes down to Poppy. She's very active, excellent at sourcing, she finds the right materials and consistently comes back with the best prices, and she's 24/7 available, weekends included. Beyond that, she's simply a pleasure to deal with: patient, warm, and easy to communicate with, which makes the whole process feel effortless. Highly recommend.

Nutricas
United States
3 months using the app
August 1, 2026

I've had an excellent experience working with Kira as my personal assistant through Team Drop. Kira is professional, reliable, and consistently goes above and beyond to ensure tasks are completed accurately and on time.

Communication has been outstanding from the start. Kira is proactive, detail-oriented, and always keeps me updated on progress, making it easy to trust that everything is being handled efficiently. Whether it's managing administrative tasks, organizing information, or assisting with day-to-day operations, the quality of work has been exceptional.

What stands out most is Kira's initiative and problem-solving ability. Instead of simply following instructions, Kira anticipates needs, offers thoughtful solutions, and delivers results with minimal supervision. This has saved me a significant amount of time and allowed me to focus on growing my business.

I highly recommend Kira to anyone looking for a dependable, organized, and highly capable virtual personal assistant. Working together has been a fantastic experience, and I look forward to continuing our partnership. Five stars!

Lamc Essence
South Africa
26 days using the app
July 20, 2026

My experience has been extremely disappointing.

I built my entire business around this app after successfully sourcing hundreds of products through it. The team could clearly see the type of products I was sourcing, and at no point did anyone warn me that they could not be sold or shipped. I spent weeks building my website and uploaded over 200 products, investing a significant amount of time and effort.

Then, just as I was ready to launch my marketing campaigns, I was suddenly told that I could no longer source these products due to "design infringement of portrait rights." I accepted that and decided to continue selling only the products that had already been sourced and approved.

Unfortunately, that wasn't the end of it. After I started receiving customer orders, the app simply refused to ship them. No notification, no warning, and no communication. I only discovered the problem after contacting support because the orders were stuck in "Awaiting Collection" for weeks. One order had been sitting there for over a month.

This put my business in a terrible position because I was accepting customer orders for products that the supplier had no intention of shipping. The biggest issue here isn't just the policy change; it's the complete lack of communication. If these products couldn't be shipped, I should have been informed before investing weeks of work and before customers placed orders.

C-Drama Cart
United Kingdom
4 months using the app
TeemDrop replied July 27, 2026

Dear valued customer,

We are terribly sorry for the frustrating experience you have encountered while using TeemDrop, and we sincerely apologize for the heavy operational losses this incident has caused to your online business.

Regarding the compliance issue of portrait patterns: The intellectual property rights related to product portraits belong to the original copyright owners. Copyright holders carry out irregular global rights protection rectification in accordance with intellectual property laws. We have completed routine surface verification during the product sourcing process. Nevertheless, official copyright complaints are sudden and unpredictable. Upon receiving formal rights notifications, we are obligated to remove products and suspend shipments in line with cross-border compliance regulations. We are continuously upgrading our copyright database matching system to block high-risk products in advance. We sincerely apologize for the extra losses and troubles this unexpected compliance incident has brought to your store operation.

We sincerely apologize for the issue you raised regarding your orders being stuck in the awaiting collection status without proactive abnormal updates from our platform. As we are currently unable to access your account and order details, we cannot accurately verify the exact causes of the delay and exceptions. Please kindly contact our official customer support email: support@teemdrop.com, and provide your TeemDrop account ID and relevant order numbers. We will conduct an immediate verification and update you with the latest order status and processing progress.

Here is our standard order fulfillment process for your reference: After payment is completed, orders will go through supplier dispatch, warehouse quality inspection, and logistics pickup arrangement. The standard processing period lasts 1 to 5 working days, during which the order status will be displayed as Waiting Collection.

We fully understand the unsatisfactory experience this service issue has brought you. Our platform will continuously optimize the order abnormal early warning mechanism and shorten the overall order processing cycle to improve merchant experience. We sincerely apologize again for the poor service experience. We will do our best to follow up and resolve your issues. Thank you for your tolerance and understanding.

July 16, 2026

Teemdrop has been a smooth, reliable experience — fast processing, clear communication, zero issues with quality or shipping. Huge shoutout to my agent, Claudia, who's been incredibly responsive and genuinely helpful every step of the way. Highly recommend, especially if you get paired with her!

NerivaBeauty
United States
4 months using the app
July 6, 2026

I’ve had a really good experience with teemdrop. Elinor has been very helpful with sourcing my products and always responds patiently whenever I have issues. The service has made the process much easier for my business. Highly recommend.

Bloomira
Hong Kong SAR
3 months using the app
July 1, 2026

I am so glad to have teamed up with Teemdrop. I love their sourcing systems and the personal attention that you receive from their customer service. I have been working with Winnie and she have been absolutely wonderful and helpful. I explain to her that I was new to Teemdrop and needed help to fulfill some orders. She took care of the problem immediately. She found a similar item and mailed it to my customer, saving the sale. She walked∞ me through the process and took care of everything. I am so grateful to her. She was very helpful and knowledgable. I am happy to have her on my team.

DLUXE AVE.
United States
About 1 month using the app
June 23, 2026

TeemDrop has been outstanding. I’ve worked with them and continue to do so since November 2025, and their service has consistently been reliable, fast, and professional.

A huge thanks to Beatrix, who has truly been a lifesaver throughout the entire journey. Five stars all the way.

Splendrix
United States
5 months using the app