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Tern Trade‑in

Launch your own trade-in programme in just a few short steps

From $49.99/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

tern_header image

Key values section

Trade-in Functionality

Users select previously purchased goods for store credit; trade-in value is dynamic and rules based

Integrated Logistics

Integrated logistics make it easy to cost-effectively send trade-in items back to the merchant

Customer Retention and LTV

When items have been received by the merchant, tern issues the value of the trade-in through store credit to be used toward future purchases

App details

Tern Trade‑in

Tern Trade‑in

We're bringing circularity to Shopify through trade-in.

Plug & Play

Directly integrate the tern app into your store in a matter of minutes. With our easy rules-based set-up, you’ll have your trade-in programme up and running in no time.

White Label

Our app reflects your brand styling and sits seamlessly within your customer experience - fully customisable content gives you control over the message your customers see.

Volume Control

With the ability to set eligibility and pricing rules for all of your products, you have full control and visibility of what comes back to you. Our rules-based pricing engine uses your existing product data (original selling price, date of sale/age of product, category) to determine the trade-in offer price which can be optimised over time.

Rich Data & Analytics

With built in analytics you can track the direct impact that trade-in has on your business. From the average age of product coming back to trade-in credit redemption, you have complete visibility of how the app is performing. By linking the trade-in to your original purchase data, you will have visibility of the post-consumer product at every stage. You will know exactly what is being traded-in and when, providing unique insights into the ‘life’ of a product and assisting with ‘next best action’ decision making.

Customer Friendly

By trading-in their old items, customers have peace of mind knowing that their items will be responsibly resold, recycled or donated. At the touch of a button, they can select which of their previously purchased goods they would like to trade-in and the clear, upfront pricing means they'll know exactly how much credit they will receive - no photos, listings, auctions, haggling or disappointing commissions. Once they've accepted the trade-in offer, the customer simply chooses the shipping method that best suits them, and using the label we provide, return their trade-in using any packaging they already have at home - a waste free option, that’s also fast!

Launch date

Fits seamlessly into

  • Shopify Flow
Tern Trade‑in

Tern Trade‑in

We're bringing circularity to Shopify through trade-in.

Plug & Play

Directly integrate the tern app into your store in a matter of minutes. With our easy rules-based set-up, you’ll have your trade-in programme up and running in no time.

White Label

Our app reflects your brand styling and sits seamlessly within your customer experience - fully customisable content gives you control over the message your customers see.

Volume Control

With the ability to set eligibility and pricing rules for all of your products, you have full control and visibility of what comes back to you. Our rules-based pricing engine uses your existing product data (original selling price, date of sale/age of product, category) to determine the trade-in offer price which can be optimised over time.

Rich Data & Analytics

With built in analytics you can track the direct impact that trade-in has on your business. From the average age of product coming back to trade-in credit redemption, you have complete visibility of how the app is performing. By linking the trade-in to your original purchase data, you will have visibility of the post-consumer product at every stage. You will know exactly what is being traded-in and when, providing unique insights into the ‘life’ of a product and assisting with ‘next best action’ decision making.

Customer Friendly

By trading-in their old items, customers have peace of mind knowing that their items will be responsibly resold, recycled or donated. At the touch of a button, they can select which of their previously purchased goods they would like to trade-in and the clear, upfront pricing means they'll know exactly how much credit they will receive - no photos, listings, auctions, haggling or disappointing commissions. Once they've accepted the trade-in offer, the customer simply chooses the shipping method that best suits them, and using the label we provide, return their trade-in using any packaging they already have at home - a waste free option, that’s also fast!

Launch date

Fits seamlessly into

  • Shopify Flow

Pricing 14-day free trial

Basic

$49.99/month

$3.00 for additional trade-ins over limit, plus shipping fees (if applicable)

  • 20 trade-ins per month
  • Integrated shipping labels
  • Automated credit
  • Analytics dashboard

Standard

$99.99/month

$2.50 for additional trade-ins over limit, plus shipping fees (if applicable)

  • 50 trade-ins per month
  • All Basic features

Pro

$249.99/month

$2.00 for additional trade-ins over limit, plus shipping fees (if applicable)

  • 150 trade-ins per month
  • All Standard features

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • The Overland

    Location United Kingdom
    Time spent using app 5 months

    This app is a quick, simple and effective way to launch a trade-in scheme. If you run a Shopify store and interested in the booming resale market, then this is the app for you. We've found it essential.

  • Gung Ho London

    Location United Kingdom
    Time spent using app 6 months

    This is a really great way to help our community get involved with our upcycling schemes and reworked collections! Easy to use, great design to fit with our look and will help our brand take zero waste to the next level!

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