Tern Trade‑in

Tern Trade‑in

Pricing
From $99/month. Free trial available.
Rating
5.0 (7)
Developer
Tern Eco Ltd

Easily launch trade-in on your site. Build customer loyalty. Drive revenue through reuse and resale.

Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required.

Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required. more
  • Define trade-in rules; set buy-back price or calculate offer based on condition
  • Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
  • Relist for resale using the trade-in product data
  • Measure business impact using inbuilt analytics and data exports
  • Designed for use in-store or online, with ability to assign specific team roles

Languages

English

Pricing

Entry

$99 / month

Shipping fees charged separately (if using Tern integrated carrier), plus $5.00 per additional trade-in order over limit

  • 30 Trade-in orders per month
  • 2 Users
  • Seamless storefront trade-in experience
  • Track, receive and process trade-ins
  • Basic data capture (4 fields)
  • Auto-generated discount codes
  • On demand data exports

30-day free trial

Standard

$299 / month

Shipping fees charged separately (if using Tern integrated carrier), plus $3.50 per additional trade-in order over limit

  • 100 Trade-in orders per month
  • 5 Users
  • ALL Entry tier features, plus...
  • Multiple reward types and rules
  • Additional data capture and exports
  • Conditional/dynamic trade-in values
  • Customisable storefront (design + copy)
  • Language translation

30-day free trial

Pro

$599 / month

Shipping fees charged separately (if using Tern integrated carrier), plus $2.50 per additional trade-in order over limit

  • 300 Trade-in orders per month
  • 10 Users
  • ALL Standard tier features, plus...
  • Buyback 'Review and Offer' service

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (7)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 31, 2025

At Fashion Eyewear, Tern has been a highly valuable addition to our tech stack. The setup was simple and seamless, and the Tern team provided outstanding support throughout the process. Their guidance helped us launch a best-in-class trade-in offering that resonates with our customers.

Since implementing Tern, we’ve seen steady growth in our preloved product segment and a notable increase in our repeat customer rate. I highly recommend Tern to any business looking to strengthen customer relationships and tap into the circular economy

Fashion Eyewear
United Kingdom
Over 2 years using the app
July 24, 2025

Brilliant app, has made trading in super easy. Has been brilliant for customer retention and engagement and we have won several awards for our circularity initiative, all supprted by Tern Eco systems

Zig and Star
United Kingdom
About 2 years using the app
July 23, 2025

The platform is simple to set up, the interface is clear and easy to use, and the support we've had from the Tern In team has been excellent.

It fits into the Palava ideals, giving our customers a chance to shop more consciously and the option to promote a circular cycle.

Palava
United Kingdom
About 1 year using the app

Support

App support provided by Tern Eco Ltd.

Developer

Tern Eco Ltd

159 High Street, Barnet, ENG, EN5 5SU, GB

Launched

August 6, 2021

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