Reviews (36)
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Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.
It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟
Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!
Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!
Before stumbling upon TextYess, I experimented with approximately two AI assistants, and they were all disappointingly subpar. However, TextYess stands out as a remarkably well-crafted, seamlessly integrated, and impressively content-savvy solution. Right from the get-go, it's user-friendly, well-versed in our products, and proficient at addressing queries. In cases where it lacks answers, it efficiently directs them to our support team. I couldn't be more pleased with TextYess, and their attentive, enthusiastic, and supportive team further elevates the experience. I wholeheartedly endorse it.
Thank you so much! We will make sure to keep up with the good work and become even better. We really appreciate you taking the time to share your satisfaction with the world, and we are glad to hear our service mets your expectations. 🤩💪🏼
Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.
Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.
Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.
Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟
Si sa che l’IA è il futuro ma vederla in azione è davvero qualcosa di scioccante. L’app funziona benissimo e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto coi ragazzi di TextYess che oltre ad assisterci accolgono sempre ben volentieri i nostri feedback
Grazie mille per la tua recensione! Siamo entusiasti di sapere che la nostra IA abbia superato le tue aspettative e che l'app funzioni perfettamente per le tue esigenze. La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che l'assistenza costante e puntuale abbia contribuito a rendere la tua esperienza positiva.
Continueremo a lavorare sodo per offrirti il miglior servizio possibile. Grazie ancora per il tuo supporto! 🫂
We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!
Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us.
Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.
We greatly appreciate your recommendation and are grateful for your ongoing support.
Thank you again and see you soon!
he idea of responding immediately to my clients on WhatsApp, even on weekends, has always appealed to me. I finally found Textyess that allowed me to do this. The thing that amazes me the most is their support, they are always available and ready to help you better train the AI Assistant.
Thank you for the kind words and shout-out, we are super excited and happy to have you onboard. We truly care about our customers and their customers and want to offer the best Whatsapp Shopping experience 💪🏼
We're always a message away for any help!
Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp.
It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations.
Looking forward to continuing to support your business and providing exceptional experiences for your customers!
After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!
Thanks a lot for the stellar feedback, your support means the world to us!
Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟
Great tool. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed. Super useful especially during peak periods. The thing I appreciated most is the attention they put into customer care.
Thank you so much for the kind words! We aim to be by the side of our customers at 360º and 24/7 with our AI Shopping Assistant, helping them to reduce the workload and convert more customers in-chat on WhatsApp! Cheers to a successful future together 🌟💪🏼