Reviews (36)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 13, 2023

We are very satisfied with this tool. AI answers all of our customers' questions, even the most complex ones, in a matter of seconds.
A key feature is that since we have customers from all over the world, it can guarantee continuous support, offering a 24/7 WhatsApp shopping experience for our customers.

TBD Eyewear
Italy
2 months using the app
TextYess replied December 15, 2023

Thank you so much for the nice words TBD Eyewear Team!
We are glad to have you onboard and strive to offer the best customer experience to your customers in any language, instantly, on WhatsApp!
Looking forward too see what our future of AI x eyewear looks like. 💪🏼

December 19, 2023

In just a few minutes, we were able to set up our AI Assistant on WhatsApp, and it's great to automatically respond 24/7 to all of its customers in just a few seconds. Great product!

Fitporn® - Healthy Food, Looking Good.
Italy
About 2 months using the app
TextYess replied December 20, 2023

That's fantastic to hear, Fitporn Team!
We're more than thrilled to know that you've been having such a great experience with us. Ease and speed are our top priority, and it's awesome to hear that we're doing a good job. 🙏

December 5, 2023

We had too many messages on WhatsApp to handle from our customers, especially during peak periods like Black Friday. TextYess helped us to streamline inquiries from customers and at the same time to increase sales. Great tool!

SicilyAddict
Italy
8 days using the app
TextYess replied December 7, 2023

That's great to hear, thanks a lot!

Offering an excellent customer care experience on WhatsApp is paramount to us, and it's awesome to hear that we're doing a good job.

Let's convert more conversations into conversions together 💪🏼

November 2, 2023

This app is nothing short of extraordinary. To truly grasp its remarkable potential, all you need to do is give it a try. With an ultra-responsive and even proactive support team that constantly enhances its offerings, it outshines all other chatbots, rendering them outdated by comparison.

LAYLA Cosmetics
Italy
27 days using the app
TextYess replied November 6, 2023

We are glad to have you as a customer and we admire your pioneering attitude - every time we release a new feature you a are always there to try and implement it to offer the best customer experience to your customers. 🌟🌟🌟🌟🌟 Thanks for sharing your opinion with the Shopify community, we will do our best to keep up with it!!

November 8, 2023

Our customers often have a lot of doubts about what products to buy and this used to negatively impact the Conversion Rate of our store. Since we implemented AI Shopping-Assistant on WhatsApp, our sales have increased and our customers are delighted to receive qualified responses in less than 30 seconds. Thank you TextYess!

Sweetaly
Italy
21 days using the app
TextYess replied November 15, 2023

Dear Sweetaly, thank you for sharing your experience with our AI Shopping-Assistant on WhatsApp! We're thrilled to hear that it has made a positive impact on your store's conversion rate and customer satisfaction. It's rewarding to know that your customers are receiving qualified responses swiftly, contributing to increased sales. We appreciate your trust in TextYess, and we look forward to continuing to support your business. 💪🏼

December 11, 2023

Great performance and amazing answer. In a month conversion rate was 19% with a roas of 28. service is amazing and they are very reactive

Marta Ray
Italy
7 months using the app
TextYess replied December 13, 2023

Thank you so much for sharing your experience with the world! Numbers are key to us and we are very proud of the results of Marta Ray! To a successful collaboration 🌟🌟🌟🌟🌟

February 12, 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Dreamin*101
Italy
19 days using the app
TextYess replied February 14, 2024

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions.

Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated.

Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!

November 2, 2023

Our experience with the TextYess app has been super positive. TextYess provides a first point of contact to rsolve customer concerns and lead them to conversion. In addition, the support from the team is unwavering.

Dalfilo IT
Italy
21 days using the app
TextYess replied November 6, 2023

That's what we want to be famous for - an amazing platform and the Greatest Support Team!

Thanks for sharing, we truly appreciate it. Your team also deserves kudos for the constant work in prompt engineering, lucky customers out there. 🏆

February 12, 2024

Riccardo e Ilaria del team di Text Yes ci hanno supportato con entusiasmo in tutti i passaggi per installare il nostro assistente virtuale, siamo felicissimi di aver abbracciato con loro questo progetto di successo che ci porterà a migliorare la nostra assistenza al cliente.

OlimpoFlex
Italy
14 days using the app
TextYess replied February 14, 2024

Grazie di cuore per le belle parole! È un piacere collaborare con voi in questo progetto, siamo certi porterà ad un notevole miglioramento nella vostra assistenza clienti e ad un incremento delle vendite tramite l'AI Shopping Assistant.

Siamo qui per voi in ogni fase del percorso e non vediamo l'ora di continuare a supportarvi nel vostro cammino verso il successo.

Grazie ancora per la vostra fiducia nel team di TextYes!

March 4, 2024

Applicazione fantastica, consiglio vivamente.

NobilZampa
Italy
6 months using the app
TextYess replied March 5, 2024

Grazie infinite per la recensione, la vostra opinione è tutto per noi! 🌟🌟🌟🌟🌟