Detective FAQ Chat & Helpdesk

Detective FAQ Chat & Helpdesk

Pricing
Free plan available. Free trial available.
Rating
4.9 (18)

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. more
  • An FAQ answers any questions shoppers may have quickly and efficiently.
  • Add an FAQ to any product or collection to enhance your customers confidence.
  • Easy to Use Admin to customize your FAQ page

Languages

English

Pricing

Free Plan

Free

  • Static FAQ Page
  • 3 Responsive Templates
  • 10 FAQ’s
  • 3 Categories
  • Basic Editor
  • Style Customization

Basic Plan

$4.99 / month

or $49.99/year and save 17%

  • FREE +
  • Product FAQs
  • Collection FAQs
  • 5 Responsive Templates
  • Unlimited Questions
  • 5 Categories
  • SEO Boost
  • Advanced Editor

5-day free trial

Pro Plan

$9.99 / month

or $99.99/year and save 17%

  • BASIC +
  • 8 Responsive Templates
  • Unlimited Questions
  • Unlimited Categories
  • Order Tracking

5-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (18)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 1, 2021

Thank you for creating it! The app has been the perfect addition to my site for the FAQ's - And a friend told me you are really responsive for any problems too which is important to me, as I am NOT tech savy.. As I have only just launched my website, I have not had any customer reviews yet, however it ticks all my boxes.

Nurse Nav
Australia
6 months using the app
January 12, 2021

I have been using this app since launch and its been crucial in managing my business. it is easy to use and update. it truly helps and guides my customers

Mamma's Liquid Love Breast Milk Jewelry
United States
5 months using the app
February 9, 2021

Great app, looks good and very easy to operate .
Really recommending this app for the entrepreneurs that needs a time saver

DropStrap
Israel
5 months using the app
Edited February 13, 2021

I love the fact you can roll up FAQ's to make it easier to read and or find what you are looking for

Renate Jewellery
Australia
4 months using the app
May 26, 2021

Great apps, looks sleek, free service pack is enough to address most e-commerce needs. Included suggested FAQs questions for those who don't know where to start.

Wings E-Store
Canada
4 months using the app

Support

App support provided by Trinity River Software.

Developer

Launched

May 14, 2020

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