Personal shopping experience

Personal shopping experience

by The Shop Front

Sell more with chat, product recommendations & creating offers

5.0 of 5 stars(2 reviews)

Personalized shopping

Use our dashboard to create special offers for your customer and send them through in real time using a simple tracking link.

Recommend products

Recommend products to your visitors. Drive engagement and sell more by personalizing the experience, as simple as a tracking code.

Engage more with video / chat

Manage multi-channel interactions with Whatsapp, Chat and Video from one dashboard. Engage with your customers on their terms.

About Personal shopping experience

Feature rich engagement widget

The Shop Front provides a widget for your shop where you customers can engage via email, whatsapp or video. The conversation is tracked and delivered in-store, where your customers can buy with a single click. You can engage with your customers on their terms, and manage all of your multi-channel channel conversations from a single, simple dashboard.

Recommend products and send special offers and discounts in real-time

In our dashboard you can create and edit special offers and discounts, and send them alongside recommend products to your customers. This means you can create a personalised shopping experience that your customers can access with a simple tracking link. We help you use all the tools at your disposal to create truly personal ecommerce experiences, and drive engagement and sales.

Built for speed

With a bundle size of just 100kb and built using the latest technologies, we integrate amazing features such as videochat and engagement using whatsapp in an efficient way, helping to keep your shopping experience fast and powerful.

Video chat

The engagement panel has integrated video chat. This means that whenever you are available, you can engage with your customer in a live-stream video call. You can send products directly to the customers screen, and send the customer to selected pages or products. This allows you to have engaging contextual conversations, and send products specifically suited to your customer.

Every sale starts with a conversation

The Shop Front is the world's first eCommerce platform that is built for personalization and engagement. Your customers interact your brand on-site, and the conversation is continued via whatsapp, email, video or chat. Using a simple tracking code mechanism, deliver a personalised shopping experience by recommending products and creating private offers for your customers. You can set a list of ‘recommendations’, where the customer can view your selected products. A recommended product will be available online and offline using a simple tracking code. A tool for brands who want to personally engage in the selling process.

Video and audio engagement integrated into your shop

Turn conversations into sales by using integrated conversational tools to engage your visitors and personalise their experience. Every visitor to The Shop Front does so on their terms. They can interact on-site via whatsapp, facebook, video, audio, and chat, or request a response sent straight through to their social media or email. Never lose an engagement again, by having conversations with your customers on their terms, all from one dashboard.


Integrates with

  • whatsapp,
  • facebook,
  • video,
  • gatsby,
  • pwa

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 14-day free trial

See all pricing options

Basic plan


  • Recommend products and manage engagements
  • Up to 32 products, automatically sychronized
  • Send notifications on whatsapp, facebook or chat

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Tikri Vaisiai

A really useful tool to interact with customers and keep track on all conversations you had. Easy to integrate and use. Recommended.

Kosmos Kids

We've just installed this sales channel a few days ago. There was a little issue getting set up but the support was immediate and in a few minutes we had all our products importing and working seamlessly. All I can say is "wow", the first visit we had to the channel converted into a sale. The conversation feature (offline) has already generated leads, and with almost no setup time. A fantastic discovery that lets us engage online and offline with customers, and a sales channel we hope to use for a long time to come.

Developer reply

October 1, 2020

Thanks for the kind words.

Your feedback on the onboarding experience was really valuable and we've made some improvements to hopefully iron out these issues. We are glad that you are getting results and we wish you the best of luck!