Reviews (18)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 25, 2025

The Retenzy Loyalty Reward Program has changed how we manage customer retention in our Shopify store. Since it integrates loyalty points, referrals, memberships, and a complete review system into a single app, we no longer require separate applications for rewards and product evaluations. It was easy to install and is offered at a very competitive price; the backend support team is incredibly responsive and helpful. I highly recommend it!

warehousetech13
India
4 months using the app
October 14, 2025

Really happy with Retenzy! Super easy to set up and helps me reward and retain my customers. The support team is quick and friendly too.

Hashwear
India
2 months using the app
September 3, 2025

The reward program actually helped to gain more insights with it and reviews on the product pages and Widgets also performs good and seamless to use as well...

ZEEVA INC
India
28 days using the app
August 5, 2025

"We’ve had a great experience using Retenzy for our loyalty and rewards program. The setup was simple, the interface is intuitive, and our customers are actively engaging with the rewards system. It’s helped us boost repeat purchases and build stronger customer relationships. Highly recommended for any Shopify store looking to grow loyalty!"

discoverskon
United States
18 days using the app
August 26, 2025

The Loyalty feature is amazing.... and the best part is they have a good customer support mostly they were available during the time when i need to do a setup....... The Reviews feature worked best for the product landing page

Molly International
Australia
19 days using the app
May 19, 2025

We have been happy with the Retenzy app on our website! The app is easy to use and navigate and we were thrilled that we were able to seamlessly import our existing Amazon reviews. The recent upgrade, which now displays star ratings and the number of reviews directly on the main product page, is a fantastic improvement for building trust with our customers. Highly recommended for any Shopify store looking to leverage customer feedback effectively.

Shiraesthetics
United States
7 months using the app
June 23, 2025

Amazing app for customer loyalty and retention. The rewards features blend very nicely into the product construct. The product has greatly helped us to increase customer base and overall repeat sales.

STRADIA Sport
Australia
About 2 months using the app
March 11, 2025

Excellent app. The team is very responsive . The import review from AMazon feature was very good. Looking forward to engaging with our customers through this app.

Trekmonk
India
8 months using the app
Retenzy replied March 15, 2025

Thank you for the great feedback! We're glad you're enjoying the app and the Amazon review import feature. Looking forward to your continued success! 😊

July 26, 2024

The overall experience has been pretty fantastic. The onboarding process was pretty seamless & the team has been very cooperative from the get-go. We are definitely witnessing some positive results with our store & we would highly recommend Vital to anyone who is looking for the best loyalty program app.

Green Organic Supplements
United States
6 months using the app
May 11, 2025

We like Retenzy very much as it simplifies the review collection process by sending emails automatically to our clients to collect reviews. The deals and rewards feature also make the setup of rewards system easy and make our small online store look like a big enterprise with the systematic rewards system. Keep up the good work ! Well done !

iSmart Home Gadgets
Hong Kong SAR
3 months using the app