Reviews (16)
Refine
-
By rating
I used this app to run a test on the color of the buy button. It was easy to set up and it ran without a hitch. I did get a clear winner. I had an idea to make it work better and reached out to Joe, the founder. He was very responsive and did implement my suggestion. I highly recommend this app.
Woohoo cheers to a successful experiment! 🎉
That is the A/B Split testing App I was waiting for long time!
We know the developer through his expertise in speed optimization. Great customer support, with passion that always goes a extra mile!
We were also told a few more features are in the pipeline for this App. Thus, we are really exited to see this app developing even further!
Thank you so much for the encouragement, love the excitement what a great motivator for us to keep going strong!
It's the perfect tool to run AB Test on the Theme, simple and efficient. Unfortunately, at the moment I start an AB Test, I have visitors from the US, tons of visitors and all my KPIS are skewed. That's very sad.
We appreciate the compliment on our app, but not sure exactly how to respond here :) ... All our app does is swap the test versions, read the data, and report the statistics on the actions they take (visitors, page views, orders, etc). We can't control the people in a specific country that visit your site (would love to help send you more traffic but that's impossible).
Tried reaching you by email, we like stats and analytics so would be happy to help you out.
Not sure why we're getting the blame here but we're friendly folks, just contact us and we'll do our best to help out.
This is a beautiful app! Don't let the currently small number of reviews turn you off. It's ease of use, simplicity, and effectiveness are top notch. It works like an absolute charm. And apparently - the dev crew is fantastic also, that's why I'm writing this review, I casually mentioned a feature I thought would be good, and wouldn't ya just know it, they said they will add it in - and quite soon even. Yea, for AB testing, it's rad.
Theme testing and product testing with price testing also. It's legit awesome.
Thank you! And yes your feature was a great request we're always ready to listen and add more functionality, coming soon. We appreciate you.
Customer support is really bad at responding to this app. Our data had discrepencies that don't make sense/ need explanation on almost every test and their team does not get back to you for at least 5 days when you have a question, sometimes never.
Hello Print Your Places,
We are sorry for the challenges you've faced with our app and the delay in receiving support. Your feedback is crucial to us, and we deeply regret any inconvenience it may have caused you. Our customer support team strives to provide timely assistance, and we have taken steps to ensure that your inquiries are addressed promptly moving forward.
We understand your concerns regarding data discrepancies and unanswered questions, and we're committed to addressing these issues promptly.
When discrepancies arise or you have questions about our app, we encourage you to reach out to our support team immediately. Our goal is to assist you swiftly and efficiently. To further expedite the resolution process, we usually request collaborator access to your store. This enable us to investigate the issues you've encountered and work closely with you until a solution is found.
Please feel free to contact us directly via email/chat. We're here to assist you every step of the way.
Thank you for giving us the opportunity to address these concerns, and we look forward to improving your experience with our app.
don't even deserve to give a star ,the app isn't even responding
Dear HudaOrganics,
Thank you for your feedback. We’re sorry to hear that you were experiencing issues with the app. Your experience is important to us, and we’re committed to resolving this problem. Our support team would be more than happy to help you get your A/B Tests up and running. Please reach out we will would love to resolve this issue for you.
All the best.
Great concept poor execution. I have been trying to get in touch with someone from support for the past couple days. The metrics that are being shown on the AB test are not accurate and due to that we are being shown false metrics on which test is winning.
Dear Altered Way,
Thank you for sharing your feedback. We genuinely appreciate you bringing this to our attention and apologize for the inconvenience you’ve experienced.
We understand the frustration caused by the inaccurate AB test metrics and the delay in reaching our support team. We are pleased to inform you that the issue has since been fixed. Our team has worked diligently to resolve the inaccuracies, and the metrics should now reflect the correct data.
Please let us know if you encounter any further issues or if there is anything else we can assist you with. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our service.
All the best
The best split-testing app I've tested so far, there is everything I need and the customer service is super reactive!
I also suggested a new feature and it got added !! 100% recommended
Love the enthusiasm, thanks! We appreciate the feature suggestions and will continue adding more :)