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App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!
Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)
I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help
Thank you for this amazing review! Arek is truly a gem!
nice ap, does the job
Hello there! We're happy with the review you left us!
Really effective support in my case with a very fast response time.
The customer service of tidio is so good.
Hello there, thank you for this amazing review!
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
My experience with Tidio Live Chat & AI Chatbots has been a transformative journey in streamlining customer communication and enhancing website engagement. Initially, I was drawn to Tidio for its user-friendly interface and comprehensive feature set, catering to both live chat and chatbot functionality.
Hello there! We appreciate you taking the time to leave this review, we're happy to know Tidio serves you on many levels!
Tidio Chat’s intuitive design means I can focus on my customers instead of fiddling with complicated software. Setting it up was a breeze, and I was able to customize it to match the aesthetic of my store.
Thank you for the review! We're delighted that using Tidio and adjusting your widget to your needs was that smooth :)