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Tidio has very responsive customer service. Made the switch from Tawk.to... was seriously not too thrilled about the initial chat service that our store was using, and Tidio definitely has surpassed expectations, with integrations, fast customer service (that's actually people), and the ChatBots make my life way easier... sure beats programming in responses and triggers to every possible scenario. Lol!
Thank you for the lovely review! Great to have you onboard with us! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
I have been using this app for 2 months now. I have both the communicator and chat features for a total of $30 per month. It is a great price point for me. After setting up automatic chat bots, the features and functions are great. I can see my live visitors and monitor this along with Google live view in Analytics. I have downloaded the app on my desktop and also iphone and both work seamlessly. After a Shopify glitch, the support team worked tirelessly to work out the issue. I highly recommend the app.
Thank you so much for your amazing review! :-)
So far so good on day one it's made my shop smarter and improved my response time. The lead collection feature is great
Support is exceptional and perhaps the best of any app we have subscribed to! So far, about .06% of visitors have engaged with our semiautomated customer service bot. We will continue to test different variations to see what optimizes engagement the best.
Thank you so much for your amazing review. We hope the tests went well. Congrats on engaging your visitors! :)
Easy to setup and User friendly.
Great App. Will be upgrading to the full version today. Very responsibly priced as well. Only complaint is that the app takes a few seconds to load.
Je pense que c'est le meilleur chatbots qui existe
Wow, thank you for the incredible compliment! 🌟 We're truly thrilled to hear that you think our chatbot is the best out there.
Your kind words are a testament to the hard work and dedication of our team.
Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!
Thank you so much for the review! We are very happy that Tidio is serving you well :)
Excellent app!!! Will suggest it for all!!!
Tidio Live Chat is great! As a start up company its hard to invest in phone lines and employees for chatting. Tidio gives us an opportunity to speak and help customers with purchases at a lower cost. Thank you