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Easy to use and it does help to some sales on the backend with the chat bots. The support team is amazing and responds really fast. If you're looking for chatbot automation, look no further!
We really appreciate your kind words :) And thank you for the 5-star review!
Automation will not respond to Safari browsers. I'm not sure why. Very off putting. Other than that, this is a great app and it does help customer engagement a great deal.
I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!
Amazing app and service. Definitely recommend giving them a try, especially they are free too!
Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.
Thank you for your review! :)
It is an app for direct communication with users from the website. Take advantage of it indeed, it is very worth getting it. Its functions in customer service are really good, clear and simple, it has always been said that customer service is essential for a company, that is, it is a priority. "The customer is always right". Well, even if you don't believe it, the truth is that the customer should be well served, so you will increase your interactions with their requests by 100%, the customer does have the right to comment on our product and, in this case, their comments will be well received, this app knows well do its job, so new users should download the app. For this reason, it is very important to listen to the opinions of other experienced users that often help us understand the practicality of the app in all its versions. I hope this feedback can help improve the experience of installing it, this product is important and valuable, you also have the support if the product fails, hopefully more positive ratings and positive comments from users.
Thank you for taking the time to write your review and sharing your insight with other users! We're very pleased you find our app useful, and we'll do our best to keep you satisfied!
Love this app! I have tried a lot of apps and this is by far the best. User friendly. Any questions I had was answered and a link was given. Very impressive!
Updated after a few days use: Not much activity yet - one live chat, and the customer seems to have left after I responded. and I'm still not sure whether LiveChat is for me. However, I would like to note that customer service is first rate. Questions are answered quickly, thoroughly, and professionally. I had never used a live chat app, looked at the reviews and decided to give Tidio a try. Setup was a breeze. I had some questions during the setup, and used Tidio's live chat to get answers. Response was quick and thorough.
No one has live chatted me yet, so I don't have that experience. But so far, the customer service is excellent, and the dashboard is good-looking and intuitive. Certainly worth a try.
Hi! Thank you so much for your honest and thorough review. The beginnings are always difficult! We can help you make the most out of your current traffic - e.g. set your chat to ask for the email address and display a pop-up message. Please contact me at olek@tidio.net - I'll be happy to help you! :)
Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.
Thank you for the kind words! :) It's great that you've been open to discovering additional features, we're sure they'll benefit your business!
Excellent App. Congrats Tidio Live Chat