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I've just downloaded and so far it all seems great! Gave it a test and no problems, so lets hope it generates some sales leads!
We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.
Setting up a chatbot has never been easier! With Tidio, you don't need to know any coding to be able to do automated customer service (like answer FAQ automatically) which frees up so much more time. It is especially useful for scaling!
Thank you so much for your review. We're really proud Tidio helps you with scaling your business!
Very detail app for retaining customers and detail, Great app highly recommended you can always available through any devices
I've used another chat app before that I was very happy with when I ran my craft store. I decided to try something a little different this time with my jewelry store and I am so glad that I did! I didn't know how much I was missing out on. So happy I found it!
Steampunk, Victorian, and Vintage Inspired Jewelry
est.2015, Website launching on 09/30/2016
It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
Tidio is DOPE! I love it. I installed it just a few weeks ago and it works so much better than what I had before. I've been able to do some upselling through the chat feature too, which is always great! And I also love that they have an andriod app so I can answer questions from customers on the go. love that!
Overall, 5 stars! :)
Just installed this app and customised it to our needs and to match our theme. So far it looks an amazing app with plenty of options. It was important for us to be able to interact through mobile which this app does offer. We would have liked a cheaper pro package for a single user though. Still giving it 5 stars for the team's effort in bringing such a useful, sleek and streamlined app.
Fantastic Live chat App. In my opinion is the best. this app has everything you should need by a live chat app! Great.