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Very speedy communication and was always available to help with any questions. They also provided picture instructions that made it easy to follow along.
This is a great app so far. I run a small operation, so I only need the free version and it is exactly what I needed for my shop. I feel like I've paid more and got less with other apps! I love this. Well done.
Tidio Live Chat is a great addition to our online store. It has allowed to be more engaged with our customers and help them find the products want.
Thank you so much, we're really happy to hear that.
Easy to Install - Easy to Handle
Excellent App for Chat System. I was looking for something like this from long time but now it has fulfilled the needs. thanks
Thanks a lot for the great review!
We are always trying to provide the best and most useful product possible.
Enjoy, and happy chatting!
Incredible software that generates leads like mad. Also great customer support. I'm a lifer with Tidio
Wow, that's amazing, thank you! :)
I installed this because I wanted a live chat app on my site. It took about 5 minutes total to set up from start to finish, including tweaking to my preferences. Don't look anywhere else, I did the research already this is the winner! Jan in customer service helped get everything perfect. Really fast response and help customizing thanks again!
Thank you so much, we're really happy to see your review! :) [And cheers from Jan - he was very excited to see this]
great! I ask them something and they were very nice and quick. Great job! It is a good way to chat with custommers.
Thank you for your kind words! We really appreciate your review
Initially I had tried Beeketing's FB messenger integration but was having major issues getting notifications on my phone -- seemed to be an issue with FB messenger, not beeketing, but still made their app less than great. (also, some of my customers don't have Facebook!!!) I switched to Tidio, using the free version -- glad I made the change, the interface is great for both my customers and me.
I like that they have an app for iOS - I think they have it for android too. Excellent chat management all around, the app is nicely organized and the notifications work. Interestingly you can also hook your FB page messenger up to this and actually receive notifications! 2 birds, 1 app, fam.
Also worth noting that the live chat feature doesn't cut into my theme AT ALL, not on the checkout page or add to cart button for desktop or mobile, and I'm using the Debut theme. If anything, it's even more out of the way, doesn't interfere with scrolling. Everything is professional. I haven't looked into their automation features yet but plan to soon.
Install was really fast. Actually under 20 seconds. A+ all around!
great experience
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