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Love this app. We are still using the free version but so far, it has been working great. We love that there are 3 different chat box looks that you can choose from, and you can customize the colors to have it fit flawlessly with your store. Also, its great knowing that your customers are only a chat away and can ask questions whenever some come up. We love the phone and desktop integrations so that you never miss a chat from your customer. It lets you set chat times and select where you want to place your chat and how it will look like. Love this app!
Just made the switch from Zopim.
I think the ap is an asset to my site and the operators who respond to the help/answers aspect have been very professional, courteous, and conscientious to all my needs and concerns. Thank you Matt from Live Chat!
amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site
I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.
Really good!! Customer service guys are really helpful. Easy to use. It does everything we need all in one app, live chat, autobots, automated discount, abandoned cart and customer order tracking, much better than having to use various app. Im sure it can do more but we have only just started using it. Can not fault it so far!!
Thank you so much! <3
Really like the app- super easy to set up and great customer service
Great app!
Easy to install and works just great
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!
We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate.
The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).