Recenze (1 202)
Zpřesnit
-
Podle hodnocení
dopo aver provato diverse app sono tornata con tidio è quella più completa!!
Grazie mille!
The interface and features are both well-designed, and the overall user experience is better than that of tawk.to, which I used previously.
That’s great to hear! It's really encouraging that you appreciate Tidio.
Wir testen nun seit ein paar Tagen und stellen mit Freude fest, dass das Tool praktisch alle KI (Key) Features beinhaltet, die wir für unseren OEM Shop einsetzen möchten...!
Thanks for sharing your experience! We’re happy to hear Tidio meets your AI needs for your shop.
Tidio was really easy to get set up and started. The AI agent gives really great answers, and the process for adding information for the bot to use is intuitive. So far, it's been a fantastic addition to our Shopify store!
Thank you so much! We’re really happy to hear Lyro is working well for you!
We're really happy with Tidio. We've been able to streamline all written customer communications through Tidio, including social media and it has been a gamechanger. Also the live chat works seamlessly and the AI is getting very good
Thank you for the feedback! We’re happy to hear Tidio has been a game changer for you!
A well designed app, we have a website and the app is used only on our website to have Lyro interact (chat) with people, visiting the website, and the customization is great, when a difficult question is asked and Lyro can not answer with the resources provided, then it is possible to add manually an answer for that question once detected, then Lyro can use the answer in future interactions, which is great. Very useful, amazingly capable app, despite I am not using all features the app has, I would say it is worth it to have it. And on top of that the support is always there to resolve any issues possible.
Thank you very much for your detailed feedback! This is what motivates us to keep improving our app every day.
We are generally happy with Tidio and its integration with Shopify. Setup is straightforward, and the AI features are helpful for handling common customer questions and improving response times.
There is still room for improvement, particularly in making AI responses more flexible and improving customization options for automation. Overall, it is a reliable customer support app with strong potential.
Thank you so much for your honest feedback! We're glad to know that you are overall satisfied with Tidio. We're always happy to help with setting up all the features, to make the most out of our tool. Feel free to reach out to us via support@tidio.net, and we'll do our best to make Tidio a 5-star app for you!
We have been using Tidio Chat for many years, and we are still in love with the platform. It’s a complete chat system that continuously introduces new features. We would definitely recommend it!
Thank you so much for your wonderful review and for being a loyal Tidio user! We’re thrilled to hear that you’ve been enjoying the platform and that our continuous improvements are making a positive impact on your experience.
Excellent app, seems well thought out and it's intuative and easy to use. Very powerful but not overwhelming.
Thank you so much for the 5-star review!
Makes the customer service experience a lot more easier to manage and for the potential customer.
We actually made a sale off of the AI Chatbot!
Thank you so much for your kind review! We're so thrilled to know that Tidio is helping you generate sales :)