Tidio Live Chat & AI Chatbots , Počet recenzí: 1 703
It's not completely free, not good after i used it. Just a free trial for some days i don't know how many days.
Hi, I’m really sorry to see your review — our app is available in the forever-free plan. The trial version lasts 7 days to show you the premium features of our live chat and chatbots. This allows us to maintain and grow the service. I can help you switch to the free plan now - I’ll contact you directly. Olek
Payment needed after 30 days. The app automatically stopped after my free trial however it says that is free.
Also the mobile app stopped working because its a paid service.
This should have been clear at the time of registering. Don't put free, when its not.
I wish I could give this app a good review. But, frankly, I can't figure how it got so many good reviews here.
I tried it for a week. It's *almost* a good app, but far too unstable, written by a startup that clearly is going through growing pains.
I switched to tawk.to and am very happy. It's free. And it works reliably. Also tawk.to has great tech support, and, IMO, a better UI. Their back-end is instantaneous, so changes made appear on your site immediately, unlike Tidio. All in all, tawk.to just feels like a more mature company and product.
On the plus side for Tidio: Tidio gave quick and good tech support. I actually contacted a few stores using Tidio as listed in these reviews and the ones I spoke with liked it. The president of Tidio reached out to me after I first posted this review, so they're aware of the issues I experienced. He assured me they're rapidly fixing them. And he refunded the $12 I'd paid for the next month's pro level. (See? I liked their app, but couldn't continue to be an unwitting beta tester for them...)
My suggestion: wait until December 2016 and then check them out to see how much progress they made with their app and whether it works for your needs.
Sorry, Tidio. I really wanted to like you.
Customers can't see what they are typing into the chat box on iOS mobile, either in portrait or landscape views. Support informed me that the issue was known to it's developers and that they were working on it, but that there was no ETA for a fix. Most of my customers use their mobiles on my site, the app not functioning correctly on mobile is a deal breaker for me.
this app really slow, mobile chat doesnt work really well.
we purchased pro downloaded the app both on andriod and iphone. it say that we online but customer doesnt
requested for refund
Can't reach them on chat as they are in Poland. No service. Cancelling this app. Now they are sending me spam. Stay away from this app!
useless app i wasted my money for it