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Wonderful app, with wonderful customer service and features.
I can't recommend them enough!
Thanks!
Thank you for such a great review and encouraging words for our team! :)
Honestly, I think that this is one of the better Chat apps out there. Seamless to use and any issues, the customer support is great, no matter what plan you have. To start it's great and if I need more features they have a lot to offer. Def. recommend for the service alone!
Recently, we've been sincerely impressed with Tidio Support (Olek to be very specific). Earlier, we felt that not able to customize Tidio was quite a deterrent to using this app. We wrote a 1-star review, which Tidio took very seriously (and am impressed with their diligence to reach us). Not only did they help us customize our look, but helped us remove their branding once we could upgrade to the next level. Our website is not yet up, but we are waiting to see Tidio in action. More reviews to come as soon as we see success.
Hi! I'm so sorry to see your review. I have reached out via email to learn more and help. Olek
very noice.
Noice! Thank you so much! :)
Disponible, à l'écoute et très investis dans la recherche de solution.
Un grand merci à eux pour leur aide
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far. Chris
Excellent tool. Easy to install and operate great with quite a few useful options. Really satisfied. One improvement that would be helpful is to allow the chat icon to be moved from its default position on the page by the user (particularly when it overlaps other page content).
Well thought out app, good features and easy to use, great support! I'd love to see some more advanced settings, like limit a certain chat number per operator, choose how customer language is detected, ...
Thank you so much for your review and for the provided ideas! We are already working on some of them, so there is something to look forward to!
Tidio has amazing customer service!
I've just downloaded and so far it all seems great! Gave it a test and no problems, so lets hope it generates some sales leads!
We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.