TikTok Shop by ShoppeDance

Thank you for your feedback. Our priority support is available for paid subscription users, but we also offer service ticket support for all users, with responses typically within one business day. We’re sorry to hear about your experience and appreciate the opportunity to clarify.

Regarding your specific issue, it appears your Shopify store was suspended, which limits some functionalities within the app. For further assistance with this, we recommend reaching out to Shopify support to resolve the suspension directly.

Thank you for sharing your experience. We provide customer support through email, live chat, and service tickets, and we're here to help address any issues you may encounter.

While we didn't receive any messages from your account in these channels, we’d be more than happy to assist with any specific concerns about the UI or app functionality. Please feel free to reach out so we can improve your experience directly.

Thank you so much for your kind words! We’re thrilled to hear that ShoppeDance is making it easier to manage your Shopify products on TikTok Shop. Our goal is to give you the flexibility to control your catalog seamlessly, and it’s great to know that the mirroring and selective display features are helping you achieve just that. If there’s anything more we can do to support you, don’t hesitate to reach out. We’re excited to keep working with you!

Thank you so much for the fantastic review! We’re delighted to hear that ShoppeDance is helping you streamline your TikTok Shop setup and focus on promoting your hero SKUs. Providing the flexibility to select specific products without displaying your entire catalog is a core feature we designed to support sellers like you, so it’s great to know it’s making a positive impact. If there’s ever anything else we can do to make your experience even better, please feel free to reach out. We’re excited to continue supporting your success on TikTok!