Reviews (6)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
March 24, 2026

Absolutely love this app. The virtual try-on works seamlessly and adds a premium feel to the store. Customers engage more, and it has definitely helped improve conversions. Easy to set up and worth every bit.

Tradesgear
Canada
1 day using the app
December 24, 2025

Fantastic App with Even Better Support! A Must-Have for E-commerce!

I cannot recommend the Banuba AI Virtual Try-On app enough. Not only is the Virtual Try-On (VTO) feature itself incredibly realistic and working perfectly (I've tested it thoroughly!), but the customer support is truly exceptional. Eva and the team have been so responsive and provided amazing, personalized support to ensure everything was set up correctly. They guided me through every step.
If you are looking to enhance your store, reduce returns, and give your customers a valuable, seamless shopping experience, install this app. The support alone makes it worth it! Thanks for the efforts and patience, Banuba team!

Comes In Shades
Egypt
4 months using the app
Banuba FZCO replied January 7, 2026

Thank you so much for your incredibly kind and detailed review! We are absolutely thrilled to hear that you are enjoying our product and that your experience with our support team has been so positive. It’s a pleasure to have you as a customer, and we look forward to continuing to support your store’s success.

February 23, 2026

This app does not work, the reviews about this app is questionable

Bare Shades Cosmetics
United States
2 days using the app
Banuba FZCO replied February 25, 2026

Hi,

We’re very sorry to hear that you’ve experienced difficulties with our application. This is certainly not the experience we want our users to have.

We take all feedback seriously, and we’d truly appreciate the opportunity to better understand what went wrong and help resolve the issue as quickly as possible. Our team has already reached out to you to provide assistance and work toward a solution.

Best regards,
Banuba team
support@banuba.com

Edited July 16, 2025

They are an amazing team I was having problems with it working and they wasted no time and contacting me and even hopping on a call so that I could show them what was going on. These are real people who will actually help you to have an amazing experience with their app and now I will recommend this app to any beauty store who is looking to set themselves apart in the beauty industry.

My Store
United States
6 days using the app
Banuba FZCO replied July 16, 2025

Thank you for your kind words! Glad we could solve your issues and hope that with a little help from our plugin, your store will thrive.

October 28, 2025

Love this app!

CalmCaressASMR
United States
About 2 months using the app
October 20, 2025

Install and setup took me less then 20 minutes - no coding, no dev needed. Smooth onboarding and realistic try on of my products.

Parde
Lithuania
April 10, 2026

Great experience, the try-on works perfectly even on live cam. Highly Recommended

Excel Digital Solutions
United States
17 days using the app