Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
November 14, 2023

Super application qui nous aide énormément dans nos opérations de vente en ligne.
Alex a su répondre à toutes nos questions (et il y en avait beaucoup) et rendre l'app 'custom' à nos besoins.
Je recommande fortement.

About 1 month using the app
Aesymmetric replied November 29, 2023

Translation of this review for non-French speakers below:

"Great application that helps us enormously in our online sales operations.
Alex was able to answer all our questions (and there were many) and make the app 'custom' to our needs.
I highly recommend."

Thanks for your review! Please don't hesitate to get back in touch if you need help with anything else!

November 9, 2023

Nice guy but if you need support make sure this is not a project coming down to the wire. You will need to follow-up multiple times to get replies, so meanwhile don't get caught waiting on them to make any deadlines.

Beer Church Brewing Co.
United States
About 22 hours using the app
Aesymmetric replied November 10, 2023

Hi there, sorry I wasn't able to get your customization request done on the same business day you requested it on, in time for the promotion you wanted to run. I try to reply to all support and customization requests as fast as I can. I believe I responded to all your emails within 24 hours.

We are usually always very busy with custom development requests, so we work off a first come, first serve basis. I'd be happy to make your requested customization, it would just take us a couple of business days to get done. It's mostly just a one-man show running this app, so your patience is appreciated here. Thanks.

May 4, 2023

I appreciate the TipQuick app - it has made managing tips incredibly convenient and streamlined. Thank you for developing such a helpful tool! App Support via Alex is pure gold!

Easy Kasting
United States
7 months using the app
Aesymmetric replied May 11, 2023

Happy to help and thanks for the review! Let me know if you need assistance with anything else.

Edited June 12, 2023

Tip Quick advertised customizing with the paid upgrade, and they didn't come through for me. I reached out to Alex to inform him of the emergency that I had with numerous of screen shots because of customer complaints. I reached out numerous of times hoping to get a solution and explanation and its going on a week and a half with no response from numerous emails I sent. He told me to check spam, but there wasn't any emails from him at all. I have the receipts to show. He just left us hanging leaving us no choice, but to go back to the old app and he never refunded me. Not sure if this guy is a scammer or what. Beware!!!!

Clutch Deliveries
United States
5 days using the app
Aesymmetric replied May 30, 2023

Hi there, I replied to all of the support emails you have sent over. Can you please check your spam emails? You mentioned that you needed a customization done on your store in a specific way, but what you wanted done is not possible due to Shopify technical limitations. I assisted you for free to remove code and add code from other third-party apps, so not sure what else I could have explained or done here to help. I helped you to revert back to the old tip app you are using, explained how I can't make the customization you want done, you stopped using the app, and then still leave me a bad review. Not sure I understand the reasoning here. Happy to refund you for the subscription costs if you have subscribed to a premium plan, let me know.

Edited February 15, 2021

We are excited with this app. We actually started receiving tips from the very first day using the app:) Alex was quick and very helpful in customizing a few things for us. Would definitely recommend using this app! Aaron

A Maggid's Market Audio-Books
United States
About 2 years using the app
Aesymmetric replied February 16, 2021

Hey Aaron, glad to hear that the app has been working well for you! Don't hesitate to get in touch if you need help with anything else.

March 2, 2021

I chose to use Tip Quik to allow my Apple pay, Shop Pay, and Google Pay clients to tip. Whenever such clients pay via the one-touch payment options it bypasses the Shopify tip section. Alex of Tip Quik was responded promptly and fixed my installation issues and update cart function within a few minutes. Very prompt and kind. Would recommend this app highly!

Bo To-Go
United States
About 2 years using the app
Aesymmetric replied March 2, 2021

Thanks for the nice words! Glad to hear the app is working for you. Let me know if I can assist in any other way.

May 14, 2021

I use this app to allow our supporters to add a donation to their cart at checkout (we are a charity shop). The customisation for premium customers was great. I sent the support team 4 things that needed fixing and Alex made the changes within 24hrs and the app was on our store, working perfectly, tailored to our needs (even down to custom colour!).
Couldn't be more pleased with how it works. We very nearly went for the free version too because the functionality was so high anyway, but having a few custom tweaks just made it much better. Would recommend (it's also very seamlessly integrated into our store which is great).

Free Tibet shop
United Kingdom
Over 1 year using the app
Aesymmetric replied May 14, 2021

Thanks for the review! It was easy and great working with you on the customizations you requested. Let me know if you need help with anything else!

May 5, 2021

Excellent customer support. Cannot be beaten for an app that does its job with a 100% free plan available.

Aspenita Rose
United States
10 days using the app
Aesymmetric replied May 5, 2021

Thank you for the review, please don't hesitate to get in touch if you need assistance with anything else!

March 1, 2021

This was very easy to install, works perfectly and the customer support is incredible! The team very quickly assisted with a request we had and sorted our query out within an hour. Highly recommend Tip Quik.

The Counter
South Africa
About 3 hours using the app
Aesymmetric replied March 1, 2021

Thank you for the review! Please let me know if you ever need help with anything else.